Tuesday 7 June 2016

Tell Us Survey feedback - search strategies

You said
Improve the search engine in specific topics. Sometimes I search for meterials and the ones that are unrelated
pops up. For example, searching for a Business related article and a Medical article pops up especially on
DISCOVER. Please try and improve this aspect.
So far so good. At the end of my search, I am able to find materials / articles that are helpful, however, with
some difficulties and several hours spent on the search. Overall: Satisfied.

We said:
Thank you for raising your concerns I think you need to consider what search terms you are using and
whether  they really are as specific as you imagine
  • You might not be searching the right resource, check the Databases for my subject links on the 
    Digital Library to find good quality academic resources.
  • You might not be using search techniques such as "and" or "phrase searching" to make your search
    results more relevant.
In addition you might find it helpful to us our website
http://lrweb.beds.ac.uk/
which has the most up to date information about the services available from Learning
Resources. It also has contact details for those services and staff.
Handbook: Each year we produce a library handbook and it is available - free - throughout
the LRC and at induction, Freshers events and Study Hub drop ins.
Customer Service desk: The Customer Service desk on level 1 at Luton LRC is the first
port of call for any on Campus enquiry as staff will help you and where necessary call
in colleagues from the Study Hub to assist
http://lrweb.beds.ac.uk/studyhub/what-is-study-hub
SiD enquiry: If you are online the SiD enquiry service
can also help as you can ask whatever you want  and the enquiry will be directed to the
most appropriate service
Resources: There is a floor plan to tell you where different books are stored on display
 above each set of doors in the LRC. Your course reading list will help you in identifying
what books you will need to read
http://lrweb.beds.ac.uk/faq/resources/readinglists