Microsoft Office

I write to request for a link to install microsoft office on my computer to enable me do my course work.

All the details are on our web site follow the instructions here:

http://lrweb.beds.ac.uk/libraryservices/pcsandsoftware/microsoft-office

Please Note: you can only install the free version of Office on Windows 7 or later PCs. You cannot install the free version of Office on XP or Vista. See Microsoft's advice on system requirements for the new Office suite. Also note that Office will cease to work after a short 'grace' period if you leave the University.

Using databases

I am writing a dissertation now (master level) and I need to collect data from Reuters database for a case study. Can you tell me please, if we have access to this database. If not, can I ask for a request for this site.

Thank you for your enquiry. As Reuters is a database what is it you specifically require?

The University of Bedfordshire does not subscribe to Reuters but has access to Newsbank and UK Press Online?

http://lrweb.beds.ac.uk/Journalism/Databases_for_my_subject#2

Please let me know if  this helps?

Luton Library - lift voice

During night study I usually experience noise from the elevator whenever it is in use. Would really appreciate if something could be done about it.

Thank you for raising your concerns. I appreciate that as the building empties ambient noises become more dominant and intrusive. Luton Campus Library has voice announcer to alert users to opening and closing doors, whether the lift is going up or down and what floor the lift has arrived at. The reason for this primarily is to assist customers who are partially sighted or out of eye line for written information.

I believe the sound level is pre-set and I will check to see if it can be turned down slightly but I imagine they are set at levels to assist everyone in the lift so we may not be able to adjust this.

May I suggest that you use ear buds or headphones to reduce the irritation?

Reservations

I had a very wonderful experience in Beds Library. I had never been into a library since 25 years but the Beds facility and fast system is speechless. i got the book after 2 days from my reservation I am so happy

Thank you for your kind comments. I am glad our services meet your needs.
http://lrweb.beds.ac.uk/libraryservices/availableservices/reserve

Luton Library Staff

Lady in the library gave us very useful information regarding research on my dissertation.

Glad to be of service

Luton Library lost USB

Had a good service after losing my USB and good care taken (given). Thanks

Glad to be of service always hope to match lost property to owner.

Luton Library laptop help

Thank you very much to the lovely ladies who helped me with my laptop problems. It is much appreciated. Thanks again

Glad to be of help. Help is available during our staffed hours
http://lrweb.beds.ac.uk/opening/ps-lrc

Luton Library staff

Really helpful and useful info. Taken step by step with the process and explanation.

Thank you for your kind words. Glad we could be of service. Staffed hours are publicised here
http://lrweb.beds.ac.uk/opening/ps-lrc

Online help can be found here
http://lrweb.beds.ac.uk/faq

Luton Library Staff

Keep up the good work

Thank you for your kind words. We hope you enjoy using the fabulous new library

Luton Library

Absolutely customer service accorded. Well done library staff. Well appreciated

Thank you for your kind words. The new library is quite wonderful and I hope all the new and returning students enjoy making use of this resource
http://lrweb.beds.ac.uk/luton-library

Butterfield LRC

.... The limited opening hours of the LRC and limited computers can be problematic. 
However, I cannot fault the staff, and the responsiveness of the university team as a whole. 



Thank you for your enquiry. The Butterfield Campus opening hours reflect the teaching patterns at that site. Unfortunately the number of PCs is restricted by the available space. Learning Resources and Service Excellence encourage all students and staff to use the new Luton Library on the Luton Campus near the Vicarage street  car park and University bus drop off. The Luton Library is open 24/7 and has a large range of study spaces. There are plenty of PCs and MACs. New services are coming on line in the next few weeks and will be of benefit to the whole University.

PC lock out

I suggest pc time lock out be stopped, especially when students use/need computers for long hours. It can be very frustrating having to reopen all various windous once pcs are timed out.

Thank you for raising your concern. The only reason the screen "locks out" is if the mouse or arrow keys have been in active for over 10 mins. If you remember to nudge the mouse you should avoid any lock outs. This facility is specifically to protect your work and your print credits so we won't be getting rid of it.

SPSS

My version of SPSS 21 for Mac has expired I could not find the new code on Irweb.

Could you help me in this, please?

Thank you for your enquiry. I am sorry you could not find our advice on LRWeb.

We now support SPSS 23 for MACs please follow this link and follow the instructions

http://lrweb.beds.ac.uk/libraryservices/pcsandsoftware/spss

Room bookings

Are there any meeting rooms in the new LRC that you can book?

If so how do you go about it?

There will be an online booking process in a few weeks’ time for the new Luton Library.

We have IT training rooms and IT group study rooms 

Our furniture will allow group work for up to 10 people this is available on a first come first served basis

External membership

I would like to enquire if it is possible to make use of the university’s library?

I am not a student with the university.

Thank you for your enquiry. University of Bedfordshire’s Learning Resources is accepting external membership applications with the caveat that at the moment access is restricted to staffed hours.

http://lrweb.beds.ac.uk/libraryservices/exusers

http://lrweb.beds.ac.uk/libraryservices/exusers/categories

Opening hours

http://lrweb.beds.ac.uk/opening/ps-lrc

If you wish to progress at this time please follow the instructions here

http://lrweb.beds.ac.uk/libraryservices/exusers/cond-of-memb

choose your category of membership and complete the application form

http://lrweb.beds.ac.uk/__data/assets/pdf_file/0003/290037/Visitor-Application.pdf

http://lrweb.beds.ac.uk/libraryservices/exusers/codeofpractice

Then please submit the application form with a passport style photo, payment and proof of address

Membership - retired staff

Please can you advise me if retired University staff are still allowed access to the library and the online databases? I look forward to hearing from you.

Thank you for your enquiry. As a retired member of staff you may have free Reference membership to learning resources

Details here

http://lrweb.beds.ac.uk/libraryservices/exusers/categories

You will need to complete an application form and submit a passport style photos

http://lrweb.beds.ac.uk/libraryservices/exusers

You will not have remote access to any digital resources but a large number of our digital resources are now available to use on Campus via guest Wifi

http://lrweb.beds.ac.uk/libraryservices/exusers/walkindigitalresources

If you require further information please do not hesitate to contact me

External Customers

I'm not a student but would like to use the library space to study and review management journals.

I am currently studying towards a HR qualification - Advanced Certificate in Human Resource Management.

I have read your page on external customers but im not sure which would apply to my situation.

Thank you for your enquiry

It depends whether you wish to borrow books or not - if not a Reference membership at £30 per year would be your best choice

http://lrweb.beds.ac.uk/libraryservices/exusers/categories

http://lrweb.beds.ac.uk/libraryservices/exusers

Thanks