Wednesday 27 May 2009

Your computers are taking beyond reasonable time to log on. It has taken me 15 bad experiences before writing this complaint your standard is unacceptable.
There also seems to be a noticeable (well by me that is) problem with SPSS installment - could this be part of the problem?
The time lost at these ineffective computers can never be returned! Your speed of attention is appreciated.

Thank you for your comment regarding the time it takes to log on to a University pc.
I am sorry that you had to put up with 15 bad experiences before reporting this situation. Unfortunately this is a University wide problem at the moment. Our technical team in ISD are looking into this and are trying to find a solution.
SPSS automatically updates its licence as a part of the log on process and so any general log on problems may affect this process. If you continue to experience problems with this program I would suggest that you go to your tutors in Psychology for advice.
Please be assured that the University is doing everything possible to address and correct this situation.

Friday 22 May 2009

Social Learning Space Park Square Pods

The pod rooms need to be organised. There should be a minimum amount of people and a max also its not a Mc Donalds frequently I have seen people just eating in it. The rooms should be booked like to edit suites in A block with times at the moment 1st come 1st served is not working and really is not a method which should be used in a University.

Thank you for your comments regarding the social learning space pods. The space is designed for social learning with provision for eating and drinking by way of extra disposal facilities. The space is designed to be as non interventionist as possible hence first come first served access to the pods. Booking systems can fall down when people do not keep their bookings.

We will not be making the pods bookable but I am hoping to trial a booking facility in the autumn term for one of them.

Wednesday 20 May 2009

Polhill LIbrary - Windows

the opening and closing of the windows seems Unnecessary considering the temperature in the library is always less than warm. This automatic opening needs an over riding button as it is unacceptable for a student in their final year trying to compleat important assinmnets, to have their work disrupted in this way.

I am sorry for the discomfort you are coping with at the moment. Unfortunately due to the design of the heating system at Polhill the windows open and close autuomatically as required by the heating system rather than the temperature of the building. Estates have been looking into this.