Wednesday 24 August 2011

Self Issue machines

New system for checking books out of the library entails entering one's password on a large touch screen - in full view of people. I don't see how we're supposed to keep our password secret if using this system

Thank you for your comment regarding our new self issue machines.
Please can I put your mind at rest? Although the on screen "keyboard" is potentially in view of other people (same way as the print credit kiosk is and - to some extent - our previous self issue machines were) even if watching it is difficult to guess the letters/digits being typed in from finger movements. Of course the letters/digits appear as asterix on screen.
Our existing equipment which has a similar facility has not had any of these particular security issues in the past year or so that we have been using them.
If you would like to discuss this further please ring me 01582 489341