Monday 20 August 2018

Lockers

I and some research colleagues kindly request a space where we can keep the loads of articles and books being used. They are heavy that we cannot carry home every day. I personally used to use the ground floor lockers when they were open, but now they are locked for unknown reasons. Some of the PhD students spend most of the time at the library until a very late time. Alternatively, I would very much appreciate informing me of any other space inside the library where we can keep articles and books safe.

Your possessions need to be kept near where you are working at all times and should not be left in the University overnight. There is no space for overnight unattended storage.
Please do not use the library lockers as they are not in use at the moment. When the library was being commissioned there were problems with our locker supplier. Its taken a long time but we're hoping these issues will be resolved over the summer and the lockers should be available for use in November. Even then you should not leave possessions in them overnight.

Friday 17 August 2018

Alumnus membership


I recently joined the library as an Alumni.
I tried to access the internet last night but I was unable to do so, therefore was unable to do my work. 
 Please could you advise me what to do?



Thank you for your enquiry. As an Alumnus you will need to log onto the Guest Wifi on your own laptop or tablet.
Paragraph: Wifi for External Customers

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/wifi


You cannot use student PCs laptops or the University networks.
https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

If you have problems logging onto Guest Wifi please talk to staff at the Customer Service desk on level 1
Staffed hours
https://lrweb.beds.ac.uk/opening/ps-lrc

Thanks


Thursday 16 August 2018

Alumnus Membership


I graduated this summer and my student card just expired. Could you please let me know if it's possible to apply online for the membership? And how can I make a payment?



Thank you for contacting me and congratulations on graduating.

If you completed this summer your student card should continue to “work" until the end of October. If it doesn't please ask at library reception for help

Mid – October I would advise you to apply for Alumnus Membership details are on our website



Thursday 9 August 2018

Fines


I was wondering in what ways it was possible to pay my library late fees? As I do not live in Bedford paying in person is quite difficult so I was wondering if there might be a way to pay online or if it is possible to pay at any of the Uni of Beds campuses? 



Thank you for your enquiry. You may pay your outstanding library fines (£13) at any University of Bedfordshire campus library or LRC. Opening hours for all our campuses are from this webpage
You can pay your fines via the self-service machines at any time during our opening hours, or please check the staffed hours if you want to pay at the Customer Service desk

You can pay by phone with a debit card during staffed hours
01582 743488

I hope this helps

Visitor's Membership


I am looking to use the university library over the summer. I am currently a student at BPP university in London, Holborn.

Please could you advise if the procedure in order to use the library as a visitor?



Thank you for your enquiry. All the information you need is on our website

application form is on this page

As BPP is no a member of Sconul Access you may buy reference or Associate (borrowing) subscription memberships


Scroll down and click on Visitors Reference Use and Visitor Associate Use to choose which membership you require


I hope this helps

Thursday 2 August 2018

Post Graduate Document Supply

I am a masters student currently writing my dissertation.  I have searched discover, ebooks and learning resources for the following book. 

Families and Poverty: Everyday life on a low income by Kelly Grace and Mary Daly (2015). 

I need access to it as the study is included in my findings but cannot afford to purchase the book outright. Is there a way the university could add it to ebooks so that I could read it please? 


Thank you for your enquiry. As a masters student you are able to use the University’s Document Supply service. There is all the information you need on LRWeb. I have included some of the links below. Read as much as you can and place your request (on the forms link – book request) then read some more. You may need to set up a BL on Demand account to accept any future journal article requests


https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/document-supply-q-and-a  all the red text paragraph heading are links to PDFs please access them all


Wednesday 1 August 2018

Visitor membership


I an just contacting you to ask about whether the Uni of Beds library in Luton is available for non-Beds students to use? And if so, how do you go about doing so? I am a student at Cambridge University but I live in Luton.



Thank you for your enquiry. University of Bedfordshire is part of the Sconul Access scheme which allows students of member institutions to join for free. I would advise you to talk to Cambridge about the scheme but I am fairly sure its not a member so you are able to use this route.

You may apply for Visitor membership at £30 per year all the details are on our website