Sconul Access

Can you let me know if the UOB is a member of the SCONUL access scheme as I have a student here at the Birmingham Campus who wishes to use the Leicester campus. I don't know how that would work in practice, with out students only having lectures at this facility.

Thank you for your enquiry. University of Bedfordshire is a member of the SCONUL ACCESS scheme. All University of Bedfordshire students who are in good standing with the library service may apply to use the Sconul Access scheme. The level of membership is dependent on the student's level of study.

All the details are on our website (always a good first stop for information)
https://lrweb.beds.ac.uk/libraryservices/using-the-library/visiting-other-libraries

Application for authorisation is an online automated process and needs to be done first. Once the email of authorisation has arrived the student uses that to authenticate each application to institutions ton the scheme. All students are advised to check with each institution what is required locally as they all vary.

Use of teaching rooms

I am an MBA student. Today we assigned a room in Library LM108. The temp there was too cold, we just complained about it to the staff there but unfortunately she was rude to us and kicked us out of the room

Thank you for your enquiry. Students are not allowed to use LM108 at any time without a lecturer or member of the Study Hub team. You were not being kicked out of the room because you complained of the cold LM108 is not available for student use outside staff bookings. I am sorry if the member of staff was perceived as being rude but its understandable that you might think that if you were being asked to do something you didn't want to do
Students may book any of the 8 group study rooms in Luton Campus Library but L108 is not one of them
https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Room Use

We were in room L108 on 25/11/2018 and we have been dealt with extremely rude behavior where in we were being kicked out of the room because we complained about the room being cold. she was wearing a yellow jumper

Thank you for your enquiry. You were not being kicked out of the room because you complained of the cold L108 is not available for student use outside staff bookings. I am sorry if the member of staff was perceived as being rude but its understandable if you were being asked to do something you didn't want to do
Students may book any of the 8 group study rooms in Luton Campus Library but L108 is not one of them
https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Room Booking Query

Today 26/11/18 we have assigned room no LM108 from 10am - 5pm and we are forced to leave the room by library staff at 12pm after the facility was gone for lunch break?

Thank you for your enquiry. I am confused Students may book 8 group study rooms in Luton Campus Library but LM108 is not one of them
https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Printing Posters

Our final year event management group work for organizing an event in campus on 4th of Febraury. My group event is a charity event for people with visual impairment. For promoting the event, we need to make posters and print them.

I'm wrriting this email to ask you about poster printing. Could you please tell me how can we print our poster in the library? How many poster could we print? And the poster's seize.

Thank you very much.Looking forward to your reply.

Thanks for your enquiry. The maximum size for printing in the library is A3

BW single sided A3 10p per sheet

Colour single sided A3 30p

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/printing

If you require any other sizes or a particular finish I would advise you to go to Reprographics at the Print Shop 45 Park Street, Luton

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/printing/other

I hope that helps

Renewals

I have books which are overdue but the system will not allow me to renew them. Could you please advise?

Thank you for your enquiry. The reason that you cannot renew your books is that all 20 items are overdue and past the grace period for renewals .

You need to manage your loans by making a note of the due dates and renewing the items on line on that date. I would advise using the calendar on your phone or if you have a paper diary make a note there.

The instructions for renewing your books are on our website here

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/self-issue

You seem to be a strong library user and I would encourage you to reinforce this by keeping an eye on your library account. As your books are due back on different dates it is essential that you keep a note of the dates items are due back or regularly check your library account.

Please go to your library account

https://library.beds.ac.uk/patroninfo

then sign in with your usual username and password. You will see all your loans. Make a note of the due dates so you remember to go back in to the account to renew the items that are due back.

I hope this helps

Athens

Please can you tell me how I can login to athens to retrieve a journal article?

Thank you for your enquiry. Athens is an authentication tool . It is not a separate set of resources. At the University of Bedfordshire we use Shibboleth.

Using the library catalogue or DISCOVER you just sign in with your usual University username and password to access materials

I would strongly advise you to contact your academic liaison library to get some research advice.

https://lrweb.beds.ac.uk/studyhub@library/what-is-study-hub/study-hub-teams/ALLs/david-abdy

David has prepared some online advice which may be useful

https://lrweb.beds.ac.uk/medical

If the material you want is not in the University’s collection as a post graduate you may use the Document Supply service details are here:

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/document-supply-q-and-a

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/sedplugin

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/forms

If your course includes placement in a NHS Trust (or you are employed by a Trust attending University part-time) you may be eligible to use materials from NICE Evidence please enquire at the librry Customer Service desk.

I hope this helps

Using other libraries

As I am aware I have finished my registration and get my ID card and I have already started my course. I don't know from where this error has come from. would you please contact the admission office to re check. because I have an assignment due this Friday and I would like to use Wolverhampton facilities so I can be able to finish it on time.

Thank you for your enquiry. I must confess to not understanding what your issue is. Please could you let me know what the problem is more directly?

If you are trying to get Sconul Access authorisation read the information and follow the link here

https://lrweb.beds.ac.uk/libraryservices/using-the-library/visiting-other-libraries

Luton Library noise

There's too much noise in the library. Please find a way to control noise within the library. Phones are ringing and people are answering phones and talking all the time. At least mobile calls should be banned in the library. Phones should be on silent mode

Thank you for your comments. I am sorry that you cannot immediately find the study environment you want. The library has a variety of study spaces so by definition some areas will always be noisy. There are no silence requirements enforceable for these areas.

https://lrweb.beds.ac.uk/opening/ps-lrc

There are plenty of spaces that offer silent study namely the Silent Study Rooms on levels 4, 5 & 6. These have the specifications noted in your comments. Please relocate to one of those rooms. I am sure they will meet your study style.

Resources

1. Is it possible to arrange access to electronic resources via https://www.igi-global.com/ which is excellent for the use in IT, Software, Hardware and Networking fields. I am too broke to pay £1800 per book (3 in total) in the "Wireless Technology (ISBN13: 9781613501016)" or £30 per chapter.

Thank you for your enquiry. Is this resource the only material useful for your research? We have materials in stock which may be able to help you. Why not contact your Academic Liaison Librarian for some advice and research tips?

https://lrweb.beds.ac.uk/studyhub@library/what-is-study-hub/study-hub-teams/ALLs/Janine_Bhandol

She has also prepare some advice pages on line which may help steer you towards some easily accessible resources

https://lrweb.beds.ac.uk/computing-and-info

Don't forget we also have all the ebooks available through IEEE.

Contact your librarian for advice

https://lrweb.beds.ac.uk/studyhub@library/what-is-study-hub/study-hub-teams/ALLs/Janine_Bhandol

As a final year student you are eligible to have some use of the University's Document Supply service all the details are on our web site

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/document-supply-q-and-a

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/sedplugin

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/forms

Bedford PC log in

1. Computers are getting to slow.  It takes long to download or upload documents.  Thanks

Thank you for raising your concerns. I will forward it to our IT team. Networked PCs always take longer than personal machines. The Bedford PCs have a lot more software to load too.

Bedford - student PC log on

I had problems with using the the computer this morning as it took 7mins- 10mins before it could log me on.  Thanks

Thank you for raising your concerns. I will forward it to our IT team. Networked PCs always take longer than personal machines. The Bedford PCs have a lot more software to load too.

Luton - study environment

I am increasingly disgusted at the state of the desks and keyboards in the library. They look like they have not been cleaned in ages and are so filthy that there are times when i have to wipe them off before I am able to start work.

In addition to the general dirt, this morning I booked L410 for a group study session. Of the 6 PCs in the room, 3 had log in screens available.the other 3, (L410-001; L410-005 & L410-004) had screens that would not turn on or showed no vidoe input and L410-006 had a keyboard with broken 'feet'.

Whilst I appreciate that the desks and PCs can not be repeatedly cleaned throughtout the day, please could you explain why the library facilities look like they ahve not been cleaned in weeks? Please coul you also pass on to the relevant IT support team the issues mentioned regarding computer accessibility.

I look forward to hearing from you.

Thank you for raising your concerns. May I reassure you the library has a cleaning programme to maintain the study environment and it has a code of conduct to guide customers as to what is regarded as acceptable behaviours. 

This is a  joint effort to keep the library in excellent condition. Unfortunately there are a few customers who do not take these requirements seriously. There are sanctions in place where necessary

I am disappointed to read about the PCs in L410 I will report this fault and get it resolved. In the unfortunate event you come across any equipment that doesn't work in the library please report it to the Customer Service desk on level 1 so something can be done about it straight away.

Finding Resources

hello,

i am a new student. 

i have logged into newrefwork account and trying to find references 

when i search the titles showing up but i cant read it fully 

it need a ebsco logging 

please let me know how can i reading these full text 

Thank you for your enquiry. There are online guides to help you with your studies

https://lrweb.beds.ac.uk/language

I cannot tell how you got to those materials from the screen grabs. I do not understand what you mean by

i have logged into newrefwork account and trying to find references

Are you using DISCOVER or the library catalogue to find materials? If you are not then you explicitly need to use either of these tools to give you access to the material you need. Do not Google it.

https://lrweb.beds.ac.uk/

http://library.beds.ac.uk/

If you are on Campus today I would advise you in the strongest term possible to attend the Study Hub drop in

·         10am - 4pm Monday to Friday.

·         Location: Study Hub Drop-in, Mezzanine Floor, Luton Library (L Block).

You will get very good advice on how to conduct research for your course.

Sconul Access

I am a Postgraduate Student and a member of SCONUL Access.
I would like to use your facilities in Luton (mainly library and books) to study for my dissertation. 

Thank you for your enquiry. If you have your email of authorisation from the Sconul Access scheme you may apply as advised by our web pages

Application form

https://lrweb.beds.ac.uk/libraryservices/membership/external-users

Free schemes for students from other institutions

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Code of practice

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/codeofpractice