Thursday 22 November 2018

Renewals


I have books which are overdue but the system will not allow me to renew them. Could you please advise?



Thank you for your enquiry. The reason that you cannot renew your books is that all 20 items are overdue and past the grace period for renewals .

You need to manage your loans by making a note of the due dates and renewing the items on line on that date. I would advise using the calendar on your phone or if you have a paper diary make a note there.

The instructions for renewing your books are on our website here

You seem to be a strong library user and I would encourage you to reinforce this by keeping an eye on your library account. As your books are due back on different dates it is essential that you keep a note of the dates items are due back or regularly check your library account.

Please go to your library account

then sign in with your usual username and password. You will see all your loans. Make a note of the due dates so you remember to go back in to the account to renew the items that are due back.

I hope this helps