I have books which are overdue but the system will not allow
me to renew them. Could you please advise?
Thank you for your enquiry. The reason that you cannot renew your books
is that all 20 items are overdue and past the grace period for renewals .
You need to manage your loans by making a note of the due dates and
renewing the items on line on that date. I would advise using the calendar on
your phone or if you have a paper diary make a note there.
The instructions for renewing your books are on our website here
You seem to be a strong library user and I would encourage you to
reinforce this by keeping an eye on your library account. As your books are due
back on different dates it is essential that you keep a note of the dates items
are due back or regularly check your library account.
Please go to your library account
then sign in with your usual username and password. You will see all
your loans. Make a note of the due dates so you remember to go back in to the
account to renew the items that are due back.
I hope this helps