Bedford- Rolling Stack

I've noticed that the rolling stack on the 1st floor keeps breaking down.  This is very inconvenient, especially for final year students.

The rolling stack on the first floor at Bedford is out of order. Items from the rolling stack may be reserved at the Customer Service desk on the ground floor. Items are being retrieved once a day then placed as reservations for students to collect from the ground floor. We apologise for this inconvenience while the rolling stack is being mended.

Borrowing a reference item

I am really unhappy I have an open book exam for my degree that I am paying £9,500 to acquire. I attempted to take out one of 2 ref book but staff wouldn't allow me. I literally only need it for an hour. Staff really not helpful I have a exam needed a book for literally an hour. You have 2 referencing book I only wanted 1 of them for an hour. Thanks for nothing. Disappointed.

Thank you for raising your concerns. I understand your frustration but you will have been told about your open book exam at the start of your unit so preparation for the exam would start then. Knowing you had the exam and leaving it until the last minute  to get your required book does not demonstrate good preparation for the exam. Reference copies of library materials are there for high demand titles for large number of students. Loan periods are in the Library's code of conduct. I understand that you could have photocopied relevant pages and/or used your notes from your course in the exam but did not choose to do this.