Luton - study environment

I am increasingly disgusted at the state of the desks and keyboards in the library. They look like they have not been cleaned in ages and are so filthy that there are times when i have to wipe them off before I am able to start work.

In addition to the general dirt, this morning I booked L410 for a group study session. Of the 6 PCs in the room, 3 had log in screens available.the other 3, (L410-001; L410-005 & L410-004) had screens that would not turn on or showed no vidoe input and L410-006 had a keyboard with broken 'feet'.

Whilst I appreciate that the desks and PCs can not be repeatedly cleaned throughtout the day, please could you explain why the library facilities look like they ahve not been cleaned in weeks? Please coul you also pass on to the relevant IT support team the issues mentioned regarding computer accessibility.

I look forward to hearing from you.

Thank you for raising your concerns. May I reassure you the library has a cleaning programme to maintain the study environment and it has a code of conduct to guide customers as to what is regarded as acceptable behaviours. 

This is a  joint effort to keep the library in excellent condition. Unfortunately there are a few customers who do not take these requirements seriously. There are sanctions in place where necessary

I am disappointed to read about the PCs in L410 I will report this fault and get it resolved. In the unfortunate event you come across any equipment that doesn't work in the library please report it to the Customer Service desk on level 1 so something can be done about it straight away.