Wednesday 27 May 2009

Your computers are taking beyond reasonable time to log on. It has taken me 15 bad experiences before writing this complaint your standard is unacceptable.
There also seems to be a noticeable (well by me that is) problem with SPSS installment - could this be part of the problem?
The time lost at these ineffective computers can never be returned! Your speed of attention is appreciated.

Thank you for your comment regarding the time it takes to log on to a University pc.
I am sorry that you had to put up with 15 bad experiences before reporting this situation. Unfortunately this is a University wide problem at the moment. Our technical team in ISD are looking into this and are trying to find a solution.
SPSS automatically updates its licence as a part of the log on process and so any general log on problems may affect this process. If you continue to experience problems with this program I would suggest that you go to your tutors in Psychology for advice.
Please be assured that the University is doing everything possible to address and correct this situation.