Thursday 16 June 2016

Self service screens

Hello, I recently went to take out some books at the library and was surprised to see that in order to issue them, a user must input their password on a large touchscreen in full view of other people and security cameras etc (the screen being placed too high to shield onlookers using your body). I appreciate that for students this might not be a great issue but for staff it's akin to entering a PIN code at an ATM by using semaphore. Quite surprised that a university which runs a computer security and forensics degree programme (on which I am enrolled) that nobody has queried this. Just a thought.


Thank you for raising your concerns. This concern has been voiced before and I respect the conscientiousness of the students making these observations. This was tested before the kiosks were installed. The screens have been in operation in 4 Campuses for over 3 years, no PIN numbers have been copied after watching someone input their PIN. Although the hand movements are clearly visible correlating the movement to a letter or digit is nearly impossible when standing immediately behind someone. Its harder the further away they are standing. None of the CCTV cameras point at those screens (even if they did the film can only be accessed with a crime reference number). I am reassured that the screens do not present a security risk.