Tuesday, 7 June 2016

Tell Us Survey feedback - Putteridge Bury

You said:
As I'm at Putteridgebury, I would like to see a better resource placed there.
The library at Putteridgebury has quite dated material. Reserving books can be a lengthy ordeal.

We said:  Thank you for raising your concerns. In discussion with your Faculty it was established that the majority
of resources for your course were available electronically so a minimal print collection was all that was required.
The print collection at Putteridge has to be a self service facility but the full range of resources available throughout
the University's collection is available via the reservation service. Some high demand items with long
waiting lists may make the reservations process longer than desired but we have introduced a range of mediation
 options such as directing student to an electronic version or even buying additional copies to ameliorate waiting
lists to help speed reservations up.