I'm not sure if I
have the correct person to contact for this, sorry. I cannot discover at home,
it tells me to log in to account but then says my details are invalid
Thank
you for your enquiry I am sorry that you have been experiencing problems. I
have checked your library account and there is nothing wrong with it. Since the
middle of December we have been having issues with logging into Discover via
the link on BREO and Library catalogue renewals (Library sign page). We believe
it is to do with changes to the auto fill options on Chrome but it may apply to
other browsers.
Below
are things you can do to try to resolve the issue:
1.Turn
off the auto fill option in the browser and try again
Settings,
show advanced settings, password and forms, uncheck auto-fill. (Chrome)
2.If
this doesn’t work please try a different browser if you are using Chrome, to
see if that helps.
3.
Otherwise you may need to clear your browser cache
http://www.wikihow.com/Clear-Your-Browser's-Cache
3. You
could also try to use Discover via:
http://library.beds.ac.uk/record=b1501299~S10
Select
the 2nd link Alternative access to DISCOVER (Via UK Access Management
Federation)
4. Or
try the Discover search box at :
If you
have no success please phone Luton during staffed hours 01582 743488
We aim
to alert students to any IT issues that the University experiences, with
solutions where possible. May I suggest that you follow us on Facebook
or
Twitter
@uoblibrary
Or
that you follow our Digital Library blog for detailed updates
http://bedsdigital.blogspot.co.uk/
I hope
this helps
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