Wednesday, 13 January 2016

Database access via the catalogue

Please, I have tried accessing ebscohost, sciencedirect and other database using my student number and password (date of birth-ddmmyy) but I have not been successful. I will appreciate if you can  help with further advice. Thank you.


Thank you for your enquiry I am sorry that you have been experiencing problems. Since the middle of December we have been having issues with logging into Discover via the link on BREO and Library catalogue renewals (Library sign page). We believe it is to do with changes to the auto fill options on Chrome but it may apply to other browsers.

Below are things you can do to try to resolve the issue:

1.Turn off the auto fill option in the browser and try again

Settings, show advanced settings, password and forms, uncheck auto-fill. (Chrome)

2.If this doesn’t work please try a different browser if you are using Chrome, to see if that helps.

3. Otherwise you may need to clear your browser cache

http://www.wikihow.com/Clear-Your-Browser's-Cache

3. You could also try to use Discover via:


Select the 2nd link Alternative access to DISCOVER (Via UK Access Management Federation)


4. Or try the Discover search box at :

http://lrweb.beds.ac.uk/

If you have no success please phone Luton during staffed hours 01582 743488