Wednesday, 13 January 2016

Library Catalogue log on problems

I am a student midwife at Bedfordshire University. For some reason, I cannot sign in to the Library online using my Library account and password. Would it be possible to reset or change my password? 

Thank you for your enquiry I am sorry that you have been experiencing problems. Since the middle of December we have been having issues with logging into Discover via the link on BREO and Library catalogue renewals (Library sign page). We believe it is to do with changes to the auto fill options on Chrome but it may apply to other browsers.

Below are things you can do to try to resolve the issue:

1.Turn off the auto fill option in the browser and try again

Settings, show advanced settings, password and forms, uncheck auto-fill. (Chrome)

2.If this doesn’t work please try a different browser if you are using Chrome, to see if that helps.

3. Otherwise you may need to clear your browser cache

http://www.wikihow.com/Clear-Your-Browser's-Cache

3. You could also try to use Discover via:


Select the 2nd link Alternative access to DISCOVER (Via UK Access Management Federation)


4. Or try the Discover search box at :

http://lrweb.beds.ac.uk/

If you have no success please phone Butterfield during staffed hours 01582 743895

Thanks