Library renewals

However I am still experiencing the same problems with account log in and even though I tried logging in using other servers other than the Chrome it still isn't accepting my password. Surprisingly tho once I try and log in from a university computer it does let me in without any difficulties. Could you please renew the books that are due on the 12th as I have been trying once again to do that online with no success. Please and thanks in advance! 

Also if you could give me any more tips on how to successfully log in online when I'm not at the university. That quite the issue for me! Thank you so much! 

Thank you for your enquiry I am sorry that you have continued to experience problems. Since the middle of December, as you know we have been having issues with logging into Discover via the link on BREO and Library catalogue renewals (Library sign page). We believe it is to do with changes to the auto fill options on Chrome but it may apply to other browsers.

I cannot renew your items again as this must be sorted out

Below are things you can do to try to resolve the issue:

1.Turn off the auto fill option in the browser and try again

Settings, show advanced settings, password and forms, uncheck auto-fill. (Chrome)

2.If this doesn’t work please try a different browser if you are using Chrome, to see if that helps.

3. Otherwise you may need to clear your browser cache

http://www.wikihow.com/Clear-Your-Browser's-Cache

3. You could also try to use Discover via:

http://library.beds.ac.uk/record=b1501299~S10

Select the 2nd link Alternative access to DISCOVER (Via UK Access Management Federation)

4. Or try the Discover search box at :

http://lrweb.beds.ac.uk/

If you still have no success please phone Luton during staffed hours 01582 734301 as this must be resolved