Tell Us Library Satisfaction Survey 2018: Study Environment

It's bright and has a range of different study areas to suit a range of study styles

The vertical openings between the floors creates unnecessary noise and disturbance. The PCs in the pods do not always work and students are not actively encouraged to obey the rules of the silent / quiet study spaces

The discover search engine regularly has problems. It often returns nothing when a simple search is entered and even when journals are found the links to the printable resources don't work. This is very frustrating and time consuming.

Overall the library is well equipped and resourced. There needs to be better management of the floors to ensure that those students who want a quiet place to study can do so without people talking and using their mobile phones.

 Thank you for your feedback LRSE is always looking for way to support the teaching and research activities across all programmes in the University. 

The University took a lot of care in choosing the furniture for the new library and getting our architects to design a space to offer a variety of study environments. I am glad the space supports your learning.

The vertical openings you describe are light wells which are designed to maximise natural light which helps create a positive study environment.

If any equipment (PCs printers or presentation lecterns) is not working you must report it to staff on the level 1 Customer Service Desk so it can be investigated and put right. The silent study rooms are patrolled and any noise (reported in person or by text) is investigated to maintain the environment. Penalties are in place for those who disregard these rules. Please note the study pods are NOT silent study pods. They are in fact the complete opposite as they are designed to be used for group work which involves conversation and discussion.

DISCOVER has encountered a number of issues on a national scale (ie not specific to the University of Bedfordshire) in the past few months. We have endeavoured to minimise the impact but sympathise with your frustration.

Everyone's personal learning style is different and may conflict with everyone else's. Fortunately Luton Campus Library has a full range of study environments to - hopefully - suit all our students. 

Be aware that some floors are specifically zoned for social study. Inevitably these floors are going to be noisy.

I would strongly advise you  study on level 4, 5 or 6 which would suit you better. If you still find the open areas on these floors too noisy you can choose to study in the silent study rooms which are monitored.