http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=378596
Can you tell me how to access the ebook or send me a link to it please?! This is the book I am looking for:
Intelligent kindness [electronic resource] : reforming the culture of healthcare / John Ballatt and Penelope Campling
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Intelligent
kindness was the first title listed in my search. Click on the ebook Full
Text Link
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