Wednesday, 16 November 2016

Luton Library - customer comments printing from a Library laptop

New library is amazing! Annoying how the laptops do not connect to the printers though. Apart from that everything is brilliant, all staff are so helpful - especially on the days when none of the printers were working. Thank you.

Thank you for your kind words. If there is a problem with University printing then the laptops will not connect to webprint. 
If printing is OK and you are using a library laptop the advice is save your work to your USB. Log off the laptop completely then re-start. It is good practice when borrowing LRSE laptops to start by logging off the laptop will automatically re-start and you shouldn't experience any problems.Please remember to log off at the end of your loan period

We have found that customers are forgetting to log off so the laptop remains logged on to their account details.

Printing: what should happen you are automatically logged on (but see above) you need to click the wifi signal button bottom right of the screen. Select Eduroam and then log in.You should be able to send a print job like you would from a desktop PC and collect the print out with your ID card.