I checked out 2 books at the end of May and are due back on
the 5th July. When i checked the books out i asked the man on the desk if i
would to be able to have them oveer the summer and they said yes, i've just
logged in to renew them even though the man said i wouldnt have to do it, but
now it's saying i'm no allowed to renew them but i don't understand why?
Was wondering if you were able to help me with this issue as
i would not be able to return the books till mid september when i am due back
in Bedford,
Thanks
for your enquiry. I am sorry that you were given misleading information in May.
The items you issued on 28 May are Teaching Practice items. The member of staff
you spoke to may not have been aware that this was the case. Teaching Practice
items have a special loan period ie a termly loan (longer than our standard
loan period of 2 weeks). These items may be recalled, fines apply and they may
not be renewed. Please see "Teaching Practice" here:
I do
understand that you say that you cannot return the books until September. If
this changes you may return the books at any time as the library is open 24/7.
The
items are already late so a fine will apply. Over the summer - if you cannot
return the books - you may get a bill (when an item is more than 5 weeks late
it becomes "Billed") and your library account will be blocked. Do not
panic. If you return the items in September you will need to pay a total fine
of £1, the bill will disappear and your account will be released.