Monday, 8 January 2018

Blocked library account

I was unable to borrow or renew any books before Christmas due to unreturned items. I returned these before Christmas and I am still unable to request or reserve any books.

If someone could look into this for me I would really appreciate it.


Thank you for your enquiry. If you check your library account

sign in with your usual University ID number and password

You will see that you have a large number of small fines which add up to a total of £24.75
this is higher than our maximum fine limit

If you accrue over £22 in fines or billed items all access to the electronic library, borrowing, renewal and reservation rights are revoked. Automatic blocks will commence when a total of £22 has been reached. 
Pay off some or all of your fines to re-gain your full library access and borrowing rights. Partial payment must take your total money owed below £22.

Please pay off all of the fines as soon as possible but make a start by paying off £3 so you can start using the library fully