Friday, 6 January 2017

Luton Library - Lifts

A total and complete nightmare and a source of disappointment - carrying a heavy bag of books - one minute the lift was not working - then walking up the stairs - even they were closed. Very annoying. Please rectify this asap

Thank you for raising your concern. May I apologise on behalf of the University for the inconvenience. One lift is definitely working so please be sure to use that one while we resolve the issues with the other lift.

The lift that is out of order is waiting for a replacement part which is still on order. This is being chased up by our Facilities department.

Today the stairs have been closed in sections as essential maintenance of the stairwell lights is being completed. This is unavoidable as the Library is open 24/7 x 365 and I can only apologise for the inconvenience caused