Pad Team Online says that PAD is on level 1 when in reality it is on 2 floors. I had to wait longer because of a lack of this information on the website
Thanks for raising your concerns. The PAD drop-in is based on level 1 of the campus centre although the PAD team sometimes see students on both level 1 and level 2 at the same time if more than 1 tutor is running drop-in and there isn't space downstairs.The PAD teame operate on a first-come first-served basis regardless of where students are seen.
Yesterday the PAD team piloted running 2 queues to see if this could speed up seeing students. In the event the PAD team found this did not work so will not be repeating this approach to queue management. Learning Resources is sorry if this resulted in anyone having to wait longer than what would ordinarily be the case.
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