Wednesday, 24 July 2013

Bedford Library Opening hours

I have a question about opening hours for the Bedford library over the summer.
Will the 24/7 opening change at all? If so, what to?


Thanks for your enquiry. Bedford Library is open 24/7 365 - which includes Bank Holidays. If you have any doubt please check the front page of LRWeb

or the Opening Hours page for Bedford Library


The Learning Hub is closed for re-modelling 12.7.13 -> 14.10.13 but the Library is open

Thursday, 18 July 2013

Fines

account says that I own u a book but I brought it back long ago. It must be a mistake. Could you check it? What should I do now?

The book has been returned. Glad the situation has been resolved. You owe £5.75 in outstanding fines and have no items on loan on your account.
You can check your library account at any time on-line here:
https://brum.beds.ac.uk/patroninfo

just log on with you usual University of Bedfordshire Registration Number and Password. You will see what you have on loan and if you owe any fines.
http://lrweb.beds.ac.uk/libraryservices/availableservices/borrowing
There isn't an on-line payment route just yet. Please ring
01234 793189
and you can make a payment over the phone

Monday, 15 July 2013

Digital Library

and I am not being allowed in to access the electronic journal section. My password is ok as it lets me through the first log in and I am stopped at the journal page

Thank you for your enquiry. I am not aware of any problems with the digital library (and there is nothing wrong with your account) so may I check something with you?

We advise everyone to start with the library catalogue
library.beds.ac.uk
click on the Digital Library tab
http://library.beds.ac.uk/search/D

Using the search boxes to define your search then click go. As you click into the resources you will be asked to sign in. You do that with your normal University username and password.
Alternatively use DISCOVER using the link on the front page of LRWeb
http://lrweb.beds.ac.uk/
type your search (author, title or keywords) in the search box and click the search button and sign in with your normal University username and password.

if you do all this and still having problems please ring
01582 743488
Mon - Fri 08.30 - 20.00
Sat 10.30 - 17.30
for over the phone advice. It could be the journal you are looking for.

Digital Library

I am emailing as I am looking to do my dissertation for next year to see how a child's physical activity levels can affect their spatial awareness and anticipation.  However I have come across problems with being able to access resources online, as when i try to log in through Athens or Sibbath (to log in through the uni) it says I do not have access.  Is this something that can be sorted out so i can get access to the resources on spatial  awareness, or am i going to have to redo my idea.


I hope something can be done as I do not have any other diss ideas.  

Thank you for your enquiry. I am sorry that you seem to be having problems with using the digital library. I am sure that there are plenty of resources available to support your dissertation idea. Shibboleth and Athens are not resources in their own right you have to use the catalogue or DISCOVER to find materials in the first place.
 If you try use ATHENS you will have no success as the University does not use this tool
http://lrweb.beds.ac.uk/faq/usernames-and-passwords/ive-heard-of-athens.-what-is-it

The University uses Shibboleth - UK Access Management Federation -  as an authentication tool.
http://lrweb.beds.ac.uk/faq/usernames-and-passwords/what-does-the-via-uk-access-management-federation-link-mean

May I check with you on how you are accessing digital resources?
We advise everyone to start with the library catalogue
library.beds.ac.uk
click on the Digital Library tab
http://library.beds.ac.uk/search/D

Using the search boxes to define your search then click go. As you click into the resources you will be asked to sign in. You do that with your normal University username and password.
Alternatively use DISCOVER using the link on the front page of LRWeb
type your search (author, title or keywords) in the search box and click the search button and sign in with your normal University username and password.

if you do all this and still having problems please ring
01582 743488
Mon - Fri 08.30 - 20.00
Sat 10.30 - 17.30
for over the phone advice

Wednesday, 10 July 2013

Teaching Practice Loans

I checked out 2 books at the end of May and are due back on the 5th July. When i checked the books out i asked the man on the desk if i would to be able to have them oveer the summer and they said yes, i've just logged in to renew them even though the man said i wouldnt have to do it, but now it's saying i'm no allowed to renew them but i don't understand why?

Was wondering if you were able to help me with this issue as i would not be able to return the books till mid september when i am due back in Bedford,

Thanks for your enquiry. I am sorry that you were given misleading information in May. The items you issued on 28 May are Teaching Practice items. The member of staff you spoke to may not have been aware that this was the case. Teaching Practice items have a special loan period ie a termly loan (longer than our standard loan period of 2 weeks). These items may be recalled, fines apply and they may not be renewed. Please see "Teaching Practice" here:

I do understand that you say that you cannot return the books until September. If this changes you may return the books at any time as the library is open 24/7.
The items are already late so a fine will apply. Over the summer - if you cannot return the books - you may get a bill (when an item is more than 5 weeks late it becomes "Billed") and your library account will be blocked. Do not panic. If you return the items in September you will need to pay a total fine of £1, the bill will disappear and your account will be released.

External Customers Remote Access

I am an ex-student of University of Bedfordshire of 2009-2010  I want to know whether I can get access for online library for UOB. As such, I am working in New Delhi, India. It is one of the leading supply chain and logistics company of India. So, I need to access some of the online subject related information from library.


Please let me know whether I  can the access for online library. 


Many thanks for your enquiry. I regret to have to inform you that no external customers - alumni or associate members - are eligible for remote electronic access to University of Bedfordshire digital resources.

The licensing arrangements with the suppliers of digital resources are specifically for University of Bedfordshire students and staff with limited access for walk in (ie on campus) customers


Sorry I could not be more helpful on this occasion

Friday, 5 July 2013

Summer Study

I am a current student of the university and I'm about to go into my third year of study. However, I am from Manchester so I'm not able to come into the library for resources for my dissertation. I was wondering If they're is any way of receiving books without having to make the journey as I have a full time job, whether it be posting books or if I reserved books online and a fellow student came and collected them?

I understand this might not be possible but I thought I would ask just incase!

 Thank you for your enquiry. I am sorry University of Bedfordshire does not offer a postal book loan service. As you are a full time undergraduate the University would expect you to come in to borrow the necessary resources for your dissertation yourself. I am sorry our Regulations do not allow another person to borrow a book on your behalf.

Our electronic resources are available remotely
and you may use local institutions as a reference (there isn't a loan facility) study base while you are in Manchester.

I commend you for working on your dissertation over the summer. I hope you find somewhere locally to study