Print credit refund

 You said

Please could I request a refund on my print credit, I have about £70 left which I couldn't use due to remote learning throughout covid 19,

We said

Thank you for your email. I have investigated your account and have noted that you  had print credit bursary payments in 2018 2019 and 2020 at £50 per year.

 There is no balance in the cash purse as you have not paid for any print credits yourself. The bursary has no monetary value. You are not therefore eligible for any refund.