Friday, 16 March 2018

Luton - Presentation room

I am in L208 of the library and I have arrived to practice an important presentation.

However, the computer screen has been broken and also the mouse has been broken by other students.

The room has also been left covered in food.

I am unsure how long it has been like this but I would like to add that a group of 5/6 students were in this room yesterday (I was rehearsing in the adjacent room) who were incredibly disruptive. Between 3pm - 5pm (I am unsure exactly which session). They were watching videos very loudly which included a child saying F*K. They were also banging on the walls. I am unsure how this was related to their studies, my guess is it wasn't.

Would you be able to do something about the abuse of these rooms? In particular for us postgraduate students who have to complete presentations as part of their exams and also as part of our research these two rooms are precious. I now cannot rehearse as I do not have the computer screen to refer to.The continual mess, food and rubbish also in both rooms is a big problem. I believe students are using these rooms to watch movies and socialise in ways which are unrelated to their studies.

Thanks, sorry this message isn't happier. I love this library and it is an incredible space. Thank you for managing it and providing us with such a good service :).




Thank you for raising your complaint I sympathise with how unpleasant it is to use a dirty work station. The library has a cleaning programme to maintain the study environment generally and it has a code of conduct to guide customers as to what is regarded as acceptable behaviours. 

Click on the code of conduct link on this webpage


https://lrweb.beds.ac.uk/libraryservices/using-the-library/sanctions


This joint attempt keep the library in excellent condition - between customers, cleaners and other staff. Unfortunately there are a few customers who do not take these requirements seriously hence the deterioration in our normally high standards. This usually happens when people eat in the bookable rooms despite the fact that all hot and otherwise messy food is not allowed on the library floors. There are sanctions in place where necessary.


Regarding the broken equipment we are awaiting ICT to replace the broken power supply on monitor. The mouse will be swapped out if required once we have assessed the need. Please be sure to book L207 until L208 is mended ..