Printing

I was hoping you could potentially help me with regards to printing my dissertation. I'm near an end and I would just like to know some information;

Where can I print on campus?

How much does the process cost?

Are there seletive versions of quality or just one generic print?

You can print in the LRC – details here

http://lrweb.beds.ac.uk/libraryservices/availableservices/printing

If you want to choose paper quality etc I would suggest you use reprographics. If you’re on the Luton Campus you could go to Albert Road. Or you could choose to use their Print shop online storefront

Most Print shop services can be accessed at our new online Print shop. You can register for the service at 

http://printshop.beds.ac.uk

Once registered you can upload files, receive online quotes and electronic proofs before submitting your work for print. For more information please contact the Print shop on

01582 521421

or pick up a leaflet from the Copy shop at H002 or the Print shop in Albert Road.

We can print your posters and mount onto 5mm foam board.

Files for print may also be emailed to crepro@beds.ac.uk when using this address please call the print room to alert them you have sent a job if it is urgent. 

Book Loans

 I really think that university should consider in allow students take more books out from the library, specially 3rd year students. 

Thank you for letting me know your suggestion regarding book loans. The number of books available to borrow at a time is constantly under review. I will ensure that your request is discussed by Learning Resources' managers

Sconul Access

I'm currently studying at Northumbria University and saw on your website that it may be possible for students from other universities to use your resources.

I have seen the SCONUL access form, which I would like to fill out if I am eligible to use the library. So I'd be hugely grateful if you could let me know whether I am eligible to utilise the library and withdraw books from it. If so I will go ahead with filling in the SCONUL access form.

Thank you for your enquiry. You need to  talk to Northumbria’s library staff. They will give you details on signing up for Sconul Access. I cannot do this you need to contact your home University. This is a free scheme where the members allow external students to have access to a range of services starting with reference/study space.

Once you have the authorising email from Sconul Access follow our external customer process here

http://lrweb.beds.ac.uk/libraryservices/exusers/free

Bedford Library Study Environment

I am currently on the second floor, the silent area. However, I have been unable to do any work because of the continuous loud talking among individuals.

The librarian tells them to stop, but then they continue. Perhaps something more should be done since I am unable to do any work done.

Thank you for bringing your concerns to my attention. If you reported noise on the Silent Floor a member of staff will give one verbal warning and then issue Written Warning for any subsequent breaches of the Code of Conduct. Our Three Strike range of sanctions are described here

http://lrweb.beds.ac.uk/libraryservices/availableservices/codeofpractice/sanctions

I understand how disruptive it is to keep going to the Customer Service desk to report noise but it is worth it in helping to get this problem under control.

External Customers

I wish to visit the LRC  however do not have a card as my university does not participate in the SCONUL scheme. Is there any way to gain entry for reference only?

Many thanks for your enquiry. Please read the information on our External Customers web pages

http://lrweb.beds.ac.uk/libraryservices/exusers

http://lrweb.beds.ac.uk/libraryservices/exusers/cond-of-memb

http://lrweb.beds.ac.uk/libraryservices/exusers/categories

If you would like to progress a Reference (£25 pa)  membership please complete the application form and supply proof of address, passport style photo and the fee.

Renewals

I have several books which have been renewed 20 times now and it will not, consequently, allow me to renew online any further.  However, I still require these books for my dissertation for a few more weeks.  What are my options?

The books need to be checked by a member of staff so please bring in all the books. Take them to a member of staff at the Customer service desk (ground floor at Bedford) tell them that you have renewed the books 20 times but still need them. The member of staff will manually return the books and re-issue them. You may then renew them another 20 times unless someone else requests  them.

Library Catalogue problems

Whenever I try to view an Ebook from the online library I get this message.
Can you help please?

Unable to complete request at this time. (Request/Response was from an untrusted provider

Thank you for your enquiry. I am sorry that you had a problem accessing the library catalogue earlier today. We were experiencing problems which have now been resolved.

Please clear your browser cache or restart your PC /Mobile device and try again.

For instructions on clearing browser cache, please folow link below:

http://www.wikihow.com/Clear-Your-Browser's-Cache

Sconul Access

I was wondering if I could have SCONUL access to Kingston university and their books as I am based near them.

Thank you for your enquiry

Please follow the instructions on our web site to Register with Sconul Access. You need an authorising email. Then apply to Kingston (check their library website) and get a membership card with them

http://lrweb.beds.ac.uk/libraryservices/visiting/sconulaccess

UCMK: Study Skills

Hi I like to know if it is possible to have sessions of study skills in Milton Keynes campus as it is really essential for us. Thank you 

I am delighted to tell you that regular sessions are already being run by the Study Hub at UCMK.
There was one today Tue 8 March 10am Writing/Study Skills
https://breo.beds.ac.uk/webapps/login/?new_loc=%2Fwebapps%2Fblackboard%2Fcontent%2FlistContentEditable.jsp%3Fcontent_id%3D_2091298_1%26course_id%3D_12847623_1

May I draw your attention to our What's On calendar. This will indicate when sessions are being run so you can make yourself available to attend.
http://lrweb.beds.ac.uk/studyhub/whats-on

Reservations

... and I have reserved some books to help me write the essay to complete the course.

I have never studied at higher level before and am unsure how I find out if I have successfully "clicked and reserved" the books I selected. I presume that I have a university email account that may have this information but I do not know how to find or access this.

Thank you for your enquiry.

If you log onto your library account by pasting this link into your internet browser

https://brum.beds.ac.uk/patroninfo

log in with your University credentials then click submit

The details on your library account should come up

lrweb.beds.ac.uk/libraryservices/availableservices/regforserv/lib-reg

I have checked your account and you have three reserved items ready to pick up at Bedford:

Information on making a reservation is here

lrweb.beds.ac.uk/libraryservices/availableservices/reserve

Information on University accounts here

lrweb.beds.ac.uk/libraryservices/availableservices/regforserv

First stop help on Learning Resources services

lrweb.beds.ac.uk/faq

I hope that helps

Luton LRC comments

Far too warm in Library e.g. Floor 2
2. 'privacy booth' for the self-service issue machine
3. As always, helpful staff - thanks.

Thank you for taking the time to contact me.
The current LRC is really difficult to warm up and cool down as it cannot respond to the varying external temperatures effectively. We are hoping that this will not be the case in the new library. May I advise you to move to another part of the building to find a cooler or warmer spot when the temperature isn't right?
I have tested whether anyone can "read" passwords from the self service screen on level 1 and I have to say they can't so the need for a privacy screen is not apparent.

Thank you for your kind words about the staff team. We really appreciate you taking the time to let us know we're doing something right.  We look forward to serving you in the future

Company law resources

Thank you for buying more of the new edition of the Company Law books. Also thank you for putting most of the key text books for law on e-book like Equity & Trust by Archibold

We really appreciate you taking the time to let us know we're doing something right.  We look forward to serving you in the future