Thursday, 29 November 2018

Sconul Access

Can you let me know if the UOB is a member of the SCONUL access scheme as I have a student here at the Birmingham Campus who wishes to use the Leicester campus. I don't know how that would work in practice, with out students only having lectures at this facility.

Thank you for your enquiry. University of Bedfordshire is a member of the SCONUL ACCESS scheme. All University of Bedfordshire students who are in good standing with the library service may apply to use the Sconul Access scheme. The level of membership is dependent on the student's level of study.

All the details are on our website (always a good first stop for information)
https://lrweb.beds.ac.uk/libraryservices/using-the-library/visiting-other-libraries

Application for authorisation is an online automated process and needs to be done first. Once the email of authorisation has arrived the student uses that to authenticate each application to institutions ton the scheme. All students are advised to check with each institution what is required locally as they all vary.

Wednesday, 28 November 2018

Use of teaching rooms

I am an MBA student. Today we assigned a room in Library LM108. The temp there was too cold, we just complained about it to the staff there but unfortunately she was rude to us and kicked us out of the room

Thank you for your enquiry. Students are not allowed to use LM108 at any time without a lecturer or member of the Study Hub team. You were not being kicked out of the room because you complained of the cold LM108 is not available for student use outside staff bookings. I am sorry if the member of staff was perceived as being rude but its understandable that you might think that if you were being asked to do something you didn't want to do
Students may book any of the 8 group study rooms in Luton Campus Library but L108 is not one of them
https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Room Use

We were in room L108 on 25/11/2018 and we have been dealt with extremely rude behavior where in we were being kicked out of the room because we complained about the room being cold. she was wearing a yellow jumper

Thank you for your enquiry. You were not being kicked out of the room because you complained of the cold L108 is not available for student use outside staff bookings. I am sorry if the member of staff was perceived as being rude but its understandable if you were being asked to do something you didn't want to do
Students may book any of the 8 group study rooms in Luton Campus Library but L108 is not one of them
https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Room Booking Query

Today 26/11/18 we have assigned room no LM108 from 10am - 5pm and we are forced to leave the room by library staff at 12pm after the facility was gone for lunch break?

Thank you for your enquiry. I am confused Students may book 8 group study rooms in Luton Campus Library but LM108 is not one of them
https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Tuesday, 27 November 2018

Printing Posters


Our final year event management group work for organizing an event in campus on 4th of Febraury. My group event is a charity event for people with visual impairment. For promoting the event, we need to make posters and print them.

I'm wrriting this email to ask you about poster printing. Could you please tell me how can we print our poster in the library? How many poster could we print? And the poster's seize.

Thank you very much.Looking forward to your reply.



Thanks for your enquiry. The maximum size for printing in the library is A3
BW single sided A3 10p per sheet
Colour single sided A3 30p

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/printing

If you require any other sizes or a particular finish I would advise you to go to Reprographics at the Print Shop 45 Park Street, Luton

I hope that helps

Thursday, 22 November 2018

Renewals


I have books which are overdue but the system will not allow me to renew them. Could you please advise?



Thank you for your enquiry. The reason that you cannot renew your books is that all 20 items are overdue and past the grace period for renewals .

You need to manage your loans by making a note of the due dates and renewing the items on line on that date. I would advise using the calendar on your phone or if you have a paper diary make a note there.

The instructions for renewing your books are on our website here

You seem to be a strong library user and I would encourage you to reinforce this by keeping an eye on your library account. As your books are due back on different dates it is essential that you keep a note of the dates items are due back or regularly check your library account.

Please go to your library account

then sign in with your usual username and password. You will see all your loans. Make a note of the due dates so you remember to go back in to the account to renew the items that are due back.

I hope this helps


Monday, 19 November 2018

Athens


Please can you tell me how I can login to athens to retrieve a journal article?


Thank you for your enquiry. Athens is an authentication tool . It is not a separate set of resources. At the University of Bedfordshire we use Shibboleth.
Using the library catalogue or DISCOVER you just sign in with your usual University username and password to access materials

I would strongly advise you to contact your academic liaison library to get some research advice.

David has prepared some online advice which may be useful

If the material you want is not in the University’s collection as a post graduate you may use the Document Supply service details are here:

If your course includes placement in a NHS Trust (or you are employed by a Trust attending University part-time) you may be eligible to use materials from NICE Evidence please enquire at the librry Customer Service desk.

I hope this helps