You said:
I am XXX student number YYY.
I have in my account 8 pounds
and 50 pence .
I don't have courses today ,I
am at home.
I have just received in my
app of university of Bedfordshire in account library that my account is
on minus - fifty (50) pence and a fine ,how could be possible as I didn't use
your services this new academic year?
I didn't print anything.
Please check,I want to report
this and solve your security problems. I need to close my account now for
avoiding any problems in the futurem,please tell me how to do it.
We said:
Thank you for your email. I can confirm that the 50p fine on
your library account has been removed.
I can also confirm that there is still £8.13 on your print
credit account (the last time you used your print credit account was 4.12.20).
I hope this puts your mind at rest