Book Loan Renewals

 You said:

I have two books that are up for renewal tomorrow. The library will not allow me to renew due to the books being borrowed too many times.

 I live about an hour and am due in on Wednesday 29th September for a lecture. Would you be able to change the date to 29th so there is not a fine to pay? or could you renew them for me?

We said:

Thank you for your email. The University of Bedfordshire operates automatic renewals. Over the pandemic this was extensively extended and you have had 41 renewals. The items were borrowed 12.11.20

 There is no manual renewal facility. Automatic renewals have now been capped a 25 automatic renewals after which the item must be returned.

 The items you mention should automatically renew on 28.9.21. Please return the items as soon as possible.