I am having real problems with VLebooks. I don't seem to be able to read anything online. Whenever I click it nothing happens. I have also had a pop up saying that I do not have enough credits to view one of the books.
I hope you can help.
Thank you for your enquiry. I am sorry that you are having problems with accessing digital materials. May I check are you searching via the Library Catalogue or DISCOVER? Or are you trying to access Reading List materials via BREO.
Search DISCOVER from the front page of LRWEb
https://lrweb.beds.ac.uk/
Library Catalogue
library.beds.ac.uk
Reading Lists
https://bedfordshire.rl.talis.com/index.html
There is an online help guide for your course
https://lrweb.beds.ac.uk/education
If none of these help please ring Bedford Library during staffed hours and talk through the problem you have with a member of staff.
01234 793189
Wednesday, 28 February 2018
Written Warning
Why don't you instead inform students of these strange rules
before starting applying them. It is a shame to block access upon first
warnings to PhD students over such long periods.
A member of the library staff discovered you talking in the
silent room. Luton Library has designated silent study rooms which are clearly
marked. The silence requirement is in our Code of Conduct which you signed to
say you would abide by when you registered for the University.
Silence is a requirement ie no talking what so ever,
this makes it simple and direct for everyone to understand. If you breech this
requirement our 3 strikes sanction comes into play. All the details are on our
website
Monday, 26 February 2018
Luton Library late opening
Poor service received today. Library due to open at 06:00 following essential electrical maintenance. I arrived at 06:00 to find the library still closed. I understand that delays occur, however to be stood outside for 45 minutes in sub zero temperatures, without any acknowledgement from the library/security staff, who could see i was waiting. Even when allowing entry to other staff members i was not acknowledged once. When the doors were finally opened, i didn't receive any form of greeting or apology. Never had any issues previously but i felt frustrated and let down by the service today. It's not like i could have just popped home as i commute 40+ miles to get to university.
Thank you for contacting me with your concerns. I was very disappointed to read about the late opening of the library Monday 26 February and the lack of Customer Service while you waited to come in. I have spoken to the Head of Security and he has asked me to please
express our sincere apologies. He will deal with the officer concerned. The
instruction was clear to open the library at 0600hrs. I can arrange for you to meet up with the Head of Security if you would like to.
Tuesday, 20 February 2018
Luton - silent study
i am on the second floor in the individual computer green
booths and the female opposite me in braids keeps rapping really loud with
headphones on i cannot concentrate and it is frustrating
Thank you for raising your concerns. I sympathise with your frustration
but level 2 is a social learning floor. If you need silent study you need to
use the silent study rooms on levels 4, 5 & 6
Monday, 19 February 2018
Sconul Access
I live in Bedfordshire and am a current student in
Liverpool, I was wondering whether your libraries are open to the public?
I will be starting my post grad with you in September but I
would love to be able to use your library to complete my current work while at
home if this is a possibility?
Once we receive your application for and photo it will take 10
working days to process.
Sconul Access
Please see below
my approved Sconul Access. I have spoken to Security, who have told me that
can't find my card.
I have used Sconul previously, and my photograph and other details will be on your system.
I need to start using the library as soon as possible, so can you kindly arrange for this by this week.
I have used Sconul previously, and my photograph and other details will be on your system.
I need to start using the library as soon as possible, so can you kindly arrange for this by this week.
Thank you for your enquiry. As you will know from using the Sconul
Access scheme you will need to re-apply to progress a new membership card.
Authorisation to use the service is only step 1.
If you have your old University of Bedfordshire membership card send it
in with your application form and it will be processed quickly. If you no
longer have the card we will need a new photo (we do not keep ex- members’ photos
on file). Once we have received your application for and photo it will take 10
working days to process
Tablets for loan
Soon I will start my data collection for my dissertation.
I wanted to ask if I can borrow a tablet from the library.
I have a passive task and participants are require to
watch a short video on a table as computer will be used for EEG.
Please let me know if I can borrow a tablet.
If not please advice me if any of the departments can help
me to borrow one.
Many thanks for your enquiry. University of Bedfordshire Learning
Resources and Service Excellence does not loan tablets. I am sorry I cannot
help you with this.
Luton Campus Library loans laptops for use within the library only
(without exception) so I cannot even offer you this as alternative.
I would advise you to check with your lecturer to see if your department
has equipment for loan
Tuesday, 6 February 2018
Text book citations
I was wondering if someone could help me understand what the
numbers in brackets at the end of a sentence from a text book paragraph mean i
have copied and pasted an example.
Symptom dimensions actually reflect groups of
symptoms that generally occur together and may explain a part of the phenotypic
variation between patients [4,5,6,7,8]. First concepts to classify
symptomatology stem from Kraepelin’s original distinction between affective and
non-affective psychoses with ‘dementia praecox’ [9].
Thank you for your enquiry. If you look at the end of the chapter
you will find a reference list, showing where the information has come from.
Each item in the reference list will be numbered. Where there is more than one
number [4, 5, 6, 7, 8], this means that multiple sources have provided that
information.
There is on-line supprt for your course here
https://lrweb.beds.ac.uk/health
On Campus I would advise you to take advantage of the Study Hub team
https://lrweb.beds.ac.uk/studyhub@library/what-we-offer
Monday, 5 February 2018
Visitor
I would like to enquire if I can have access to
use the library for research for a period of 6 weeks. Can I obtain a reference
only access card?
Thank you for your enquiry about use of University of
Bedfordshire library facilities.
Are you studying at a University that will give you
access to the Sconul Access scheme if so please use that free membership route.
If not you may pay for membership on an annual basis (we
do not have a pro rata rate for 6 weeks) details here:
https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories
Full Visitor membership details
https://lrweb.beds.ac.uk/libraryservices/membership/external-users
https://lrweb.beds.ac.uk/libraryservices/membership/external-users/walkindigitalresources
https://lrweb.beds.ac.uk/libraryservices/membership/external-users/codeofpractice
You may use the guest WIFI on Campus (if you have an
Eduroam account it will work automatically). You may not use the student PCs or
have access to our printers or laptops for loan. You will have limited on
Campus access to our digital resources. You may use our print materials on a
reference basis. You may use the study space but may not use our bookable
rooms.
If you wish to progress membership you will find the
application form on our web pages. You will need to send it in with your
remittance and a passport style photo. If you have any questions please contact
me by email at any time
Visitor
Wondering if you can help.
I am studying MA Strategic Marketing .
I am doing the distance learning course and based in Milton Keynes. I was
wondering if I could use you campus library facilities for my study.
This will include, WiFi, library space, textbooks if you
have the ones I need etc.
I would use the public library but they get very noisy. I
spoke to a friend of mine who studies distance learning at University of Law
and I’ve been told local universities have a facility to let non students use
their facility as long as they are a student elsewhere?
If you can do this can you let me know what I need to do
or provide you with?
Thank you for your enquiry about use of University of
Bedfordshire library facilities.
Your University is not part of the Sconul Access scheme so
there isn’t free membership route for you to use.
You may pay for membership on an annual basis details here:
Full Visitor membership details
You may use the guest WIFI on Campus (if you have an Eduroam
account it will work automatically). You may not use the student PCs or have
access to our printers or laptops for loan. You will have limited on Campus
access to our digital resources. You may use our print materials on a reference
basis (if you choose Associate membership you may have borrowing rights too).
You may use the study space but may not use our bookable rooms.
If you wish to progress membership you will find the
application form on our web pages. You will need to send it in with your
remittance and a passport style photo. If you have any questions please contact
me by email at any time
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