Renewals

I have been unsuccessful at renewing my loan of 4 books online.  The password I used is the same as that used when signing for the books on 4 Nov; however the site is not allowing me access.

The 4 books are now overdue, please can you advise on what I should do, as I will need these books well into the new year.

The reason you could not renew those books was because they were overdue. 

Please remember to renew or return your loans on or before the due date

http://lrweb.beds.ac.uk/libraryservices/availableservices/renewals

Resources for my course

I think that the University of Bedfordshire should have more books related on Engineering course. Also as in a electronic source and hardcopies as well. IEEE - electronic source. Electronic devices and circuits

I have done a very crude search on the library catalogue for materials for your course and found around 100 items. This includes print (hardcopy) and digital items. A proper search would undoubtedly reveal more. I can reassure you that IEEE is part of the University's digital collection.

Please remember the catalogue and DISCOVER search boxes are on the front page of LRWeb
http://lrweb.beds.ac.uk/

I am concerned that you may need some assistance with your search strategy. I would advise you to contact your Academic Liaison Librarian to discuss your particular requirements

http://lrweb.beds.ac.uk/studyhub/what-is-study-hub/study-hub-teams/academicliaison/Chris_Whitfield

May I also remind you that if an item is not at your home Campus you may use the reservation service to ensure that you have access to the required title
http://lrweb.beds.ac.uk/libraryservices/availableservices/reserve

Your librarian has created a raft of information for your course and you may find this helpful too
http://lrweb.beds.ac.uk/computing-and-info

If you have any specific titles in mind for the University to consider purchasing please use our Recommend a Resource page
http://lrweb.beds.ac.uk/contact/recommend-a-resource

or if you have a particular digital resource in mind please use the eBooks on demand facility
http://lrweb.beds.ac.uk/libraryservices/news/ebooks-on-demand

Printing in colour

When printing in colour I'm sure all students are unaware they have to go to printing properties in order for the print out to print in colour even though you can tap your ID on the colour printer and it prints

Thank you for your suggestion I think this is something that students get told and probably forget when they actually need the information. Your comment is a timely reminder for "refresher" information.

In the Library handbook there is some information on printing and it has the web links to the full details on LRWeb in the Just a Monute video on this page:

http://lrweb.beds.ac.uk/libraryservices/availableservices/printing

If you need to print in colour, select the colour option through print properties in the print dialogue box, then use the colour multifunction machine. 

Appointment with Acadmic Liaison Librarian for my course

How or where do i find information to book a appointment with  the new librarian for my course?

Many thanks for your enquiry. A lot of first stop information is on Learning Resources website

Lrweb.beds.ac.uk

If you click Study Hub @ Library tab on the red ribbon on the home page. Then click on What is the Study Hub. Then click on Study Hub teams, then click on Academic Liaison Librarians,  all links in the left pane. In the paragraph headed “What do we do” there is a link word highlighted in red “subject” click on this. This will bring up a table click the name next to Applied Social Studies and you will get to the librarian’s page. The web address for the librarian’s page is below. Bookmark it so you don’t have to remember all the clicks next time you want to contact him

http://lrweb.beds.ac.uk/studyhub/what-is-study-hub/study-hub-teams/academicliaison/Keith_Daniels

In addition to this your librarian has created a wealth of information for your course

If you click on Library Guides tab on the red ribbon on the home page of LRWeb. Then click on Subject Guides in the left pane you will find a wealth of information in Applied Social Studies

http://lrweb.beds.ac.uk/applied-soc-studies

This will give you guidance while you set up your appointment.

Books Unlocked - Bedford, Reading for Pleasure

Reading for Pleasure books: Such a good idea, makes me want to come into the library more often

Many thanks for this positive feedback. May I draw your attention to LR's fiction blog
http://bedstimereading.blogspot.co.uk/

We welcome reviews from anyone in the University community please send the details of your book and your review to libraryideas@beds.ac.uk

May I also point out our calendar of planned promotions
http://lrweb.beds.ac.uk/libraryservices/whoweare/refreshers-week

Accessing eBooks

I have requested the following EBook: 
Working with children and teenagers using solution focused approaches: enabling children to overcome challenges and achieve their potential
I am unable to log in to VLebook as it is not accepting University of bedfordshire as the organisation.
Could you confirm what the log in details are please?

I don't understand what you mean by requested. If you paste the details of the ebook into the search bar of DISCOVER (search bars for the library catalogue and DISCOVER are on the front page of LRWeb

http://lrweb.beds.ac.uk/

Authenticate with your University of Bedfordshire ID number and password
Click on the correct item (it should be the first one on the list) 
In the citation click on preview
You will see the full text

If you think UoB should buy the eBook click on the Request Access button and fill out the details in the dialogue box
You must always follow Learning Resources search routes and log on with University of Bedfordshire credentials

Searching for resources

Hi The online library search engine is totally useless. The Lancaster Uni online library is brilliant - perhaps you could take a look at that and seek advice. I cannot understand why I can't search by author. It is anti-literature search as I can't even search by subject. Basically, I have to know what I am looking for, go individually into the online journal and then find the paper I am looking for. How am I supposed to learn more or find more things if the search doesn't help me? Even when I know the paper I am looking for, it still takes me half an hour to find it. The entire system is off-putting and absolutely not study friendly at all. 

Thank you for your email I am sorry that you seem to be experiencing problems searching for resources. Please could you tell me which "Library search engine" you are using? University of Bedfordshire offers two search routes
The library catalogue library.beds.ac.uk
where you can search by: Author. Title, Keyword or Journal Title

so the subject search facility is there in Keyword

and DISCOVER http://0-eds.a.ebscohost.com.brum.beds.ac.uk/eds/search/basic?sid=a78d7b26-7f68-4124-b6b2-d1407d549ee3%40sessionmgr4002&vid=0&hid=4203
where you can search by: author, title and keyword

so again the subject search facility is there in the Keyword option

There is a raft of on-line advice about accessing resources including these pages
http://lrweb.beds.ac.uk/guides/beyond-discover

http://lrweb.beds.ac.uk/guides/researchers

Your Academic Liaison Librarian has created alot of content around your subject that you may find useful
http://lrweb.beds.ac.uk/guides/subjectguides

Or you may wish to contact your Academic Liaison Librarian directly for some help
 http://lrweb.beds.ac.uk/studyhub/what-is-study-hub/study-hub-teams/academicliaison/Subjects

Thanks

Referencing

I am currently completing an assignment for early years deucation but am having difficulty referencing a document on a webpage

I cant find the original text anywehere so dont know how to reference or qhat to reference it as

Would anyone be able to help?

Suggest you reference as a webpage as follows:

Narahara, M. M. (1998) Gender Stereotypes in Children's Picture Books. Available at: http://files.eric.ed.gov/fulltext/ED419248.pdf (Accessed: 12.11.15)

Full details and for future use.  Follow the guidance here http://lrweb.beds.ac.uk/guides/a-guide-to-referencing/citing-e-sources

University PCs - saving work to the U Drive

I wasn’t aware that I needed to save my work to the U Drive and therefore lost all my work.

When using a PC in the LRC to create notes, or materials for an assignment or presentation it is essential that you save your work.

Remember to save your work regularly

As soon as you have created the document (that could mean writing the title). Save it to your network space on the U Drive.

• click on: File - (Top left hand tab)
• click on: Save As
• choose your U drive: Student Id Number
• Type the name of Document in File Name box (bottom of dialogue box)
• click Save
• after that it is OK to just click Save at regular intervals. Please don't rely on the autosave.

Very Important

Do not save files in My Documents or to the Desktop. These are networked PCs and any work saved like this will be lost.

Save to your University Network space Anywhere

• You may save your work to your University network space anytime you are using a device with access to the internet.
• Use the University of Bedfordshire Webstorage facility to access your University network space via the internet.

Log into: webstorage.beds.ac.uk
It will prompt you for your University ID and password

Reserved item

I am currently having difficulty whilst signing into my library catalogue in order to renew my book which is due today but I would like to renew it for another week. I will be grateful if you can assist me in this matter. 

Thank you for your enquiry. The reason you could not renew the book is that someone else has reserved this item and you are required to return it.

When you log into your library account and see HOLD next to an item it means that it has been reserved by someone else

http://lrweb.beds.ac.uk/libraryservices/availableservices/renewals

Please return the book as soon as possible

Luton - Study Environment level 2

I am highly dissatisfied with the library and its services.

Not only are students talking loudly in the quiet areas, but there are no staffs on these floors to govern the way students behave. Yes they should know the rules, but staff should be governing the quiet floors as well just for certainty.

Silent Study floors: level 2 & 3 of Luton's LRC are designated Silent Study floors at the request of our students. Provision is made for group and social learning elsewhere in the LRC so there is an expectation for students to choose their preferred study environment and abide by the requirements. The Silent floors are monitored electronically and this is backed up by staff patrols - during staffed hours. Any student caught breaking the Silence requirement is allowed one warning after that Library sanctions come into effect. Student behaviour was a key theme at the recent Student Union conference. This is a university concern which is being looked at by staff, students themselves and the Student Union.

Level 2 is a silent floor I will ensure staff monitor this floor. No flags came through on the electronic monitoring I do apologise for the disrupted study environment. It should be silent

http://lrweb.beds.ac.uk/libraryservices/availableservices/study-env

Nvivo for MACs

Can I download NVivo software in my apple Mac? I see just windows links.

Yes you can - log on to the library catalogue.

Library.beds.ac.uk

Type nvivo in the search bar MAC instructions on page 2

Luton LRC - CCTV

I think that more CCTV cameras are needed in the library

Thank you for your suggestion. The library has a reasonable level of CCTV coverage and this is backed up by LR staff presence or security patrols throughout the opening hours. As Luton LRC will be relocating to L Block in 2016 there will be no further investment in the current premises. Please be assured that the new library at Luton will have an appropriate level of CCTV coverage.

I must ask why you think more CCTV is necessary. Have you experienced a particular problem? If yes please let me know the details and I will try to help you.

Remote access

my log in details are no longer working……for Discover which as I am a mature student is a significant pain!

I am a returning student and so did my usual log in  which has not worked and have also tried the format which also does not work

I am sorry that you have been experiencing problems. I have checked your library account and it seems fine.

The University was experiencing problems with UK Access Management last week and I am thinking that maybe you caught the tail end of that

http://bedsdigital.blogspot.co.uk/

Please check your access again using both date formats. If you still have a problem please ring

(01234) 793189

For advice