Luton - frozen PC

After working on an assignment and then trying to save after half an hour, the computer just froze! All my work is lost. The computer didn't prompt me to save. All my hard work gone. The computer should not freeze like this. It is not fair!!


Thank you for bringing this problem to my attention. I apologise for the inconvenience this has caused you. Learning Resources tries to respond to problems as effectively as possible and this means as quickly as possible. It would be useful to report your problem directly to Customer Service staff on duty
http://lrweb.beds.ac.uk/opening/ps-lrc
if security are patrolling please give the date and time of your problem in your email.

No the Learning Resources PCs should not freeze  Your work may not be lost completely I cannot 100% promise but we can try to retrieve your work. Please talk to staff and show them exactly which PC you were working at.

I have asked our technical team to look into the problem straight away.

Learning Resources PCs automatically save your work at set periods of time. You should not rely on this but it is a useful safety feature. It is good advice to start any document off by saving it in your network space. NEVER save your work on Learning Resources PCs' desktops. Any work saved this way is effectively lost as soon as someone else uses that PC. Name your document something useful and save it. Even if it only has the title of your assignment. That way you can hit save at any time and you know your document is secure