Luton: Slow PCs

The computers are working very slowly (windows, internet) I think you need to buy new equipment

I am sorry that you have been experiencing problems with Learning Resources' PCs. Network PCs take longer to log on that home PCs because they are part of a network. The specialist software installed for our students and staff to use also slows down PC performance. On occasions server problems will also have a slowing effect on PC performance.

A combination of these issues will make the PCs - on occasion - very slow

I can only apologise for this and ask you to be patient. Learning Resources PCs are replaced every 3 years to an excellent specification so please be assured that the PCs themselves are up to date and well maintained.

If you think a PC is performing particularly badly please email
 library.technical@beds.ac.uk
stating your campus, the floor you are on as well as the date and time. We can follow this up. If there are staff on duty at the Customer Service desk please report it to them for a speedier response.