Tuesday 27 January 2009

Print Credit Machines

The machines used to credit our accounts for prints in the LRC have been out of use for months now.
I have on many occasions found this very inconvenient I would like to see them working again. What are University's plans for this.

Thank you for your comments. I am sorry about the inconvenience caused by the lack of self service print credit machines. This is a problem we have been monitoring for a while. The University is about to change the print credit software/hardware provider. Before we change over we have a robust system of testing and checking to go through. This is so that we don't replace a poor product with another poor product. Unfortunately while this process is going on we have to put up with the old product.

I have no date for implementation at this stage but it will be this year. Please ask at the Customer Service desk for assistance with crediting your print account.