Library needs air-con in presentation rooms and the presentation room computers stopped working in January, but they still need to be fixed and now it's April.
Thank you for raising your concerns. You will agree that this weekend's temperatures were unseasonably high. None the less our building management system was experiencing a few problems with the chillers which resulted in some areas of the library becoming very uncomfortable.
Staff were keeping records of temperatures and students were advised to keep doors open and keep hydrated. The problem was help desked and is being addressed.
I hope you found an alternative space to study
The University is having trouble sourcing a part for one of the consoles in the Presentation Rooms hence the delay in getting them fixed.The problem is being addressed but unfortunately there isn't a quick solution.
Monday, 23 April 2018
Library PC screen notifications
The Tell Us Survey for the use of the library appears every 30minutes on the library computer screens although this has already been completed. It is highly distracting and frustrating when working to deadlines and this appears constantly. I feel this could be better advertised as to not disrupt students during their work.
Thank you for raising your concerns I apologise for the irritation caused by our on-screen messaging. May I check with you did you click the box to say you'd "read" the message. Completing the survey (thank you) does not stop the messages from appearing as they are not on the same system. This is a new service and we're trying to get the levels of engagement correct.
Thank you for your patience
Thank you for raising your concerns I apologise for the irritation caused by our on-screen messaging. May I check with you did you click the box to say you'd "read" the message. Completing the survey (thank you) does not stop the messages from appearing as they are not on the same system. This is a new service and we're trying to get the levels of engagement correct.
Thank you for your patience
Luton Library study environment
The library is so hot in the warm weather and the study rooms are unbearable, showing 29 degrees. please can fans be provided?
(Sunday 22 April) Thank you for raising your concerns. You will agree that this weekend's temperatures were unseasonably high. None the less our building management system was experiencing a few problems with the chillers which resulted in some areas of the library becoming very uncomfortable.
Staff were keeping records of temperatures over the course of the weekend. Students were advised to keep doors open and keep hydrated. The problem was help desked and is being addressed.
I'm afraid fans would not help in a situation like this as they would only move hot air around.
I hope you found an alternative space to study
(Sunday 22 April) Thank you for raising your concerns. You will agree that this weekend's temperatures were unseasonably high. None the less our building management system was experiencing a few problems with the chillers which resulted in some areas of the library becoming very uncomfortable.
Staff were keeping records of temperatures over the course of the weekend. Students were advised to keep doors open and keep hydrated. The problem was help desked and is being addressed.
I'm afraid fans would not help in a situation like this as they would only move hot air around.
I hope you found an alternative space to study
Luton Library Sunday library temperature
Library becomes very hot and stuffy in the warmer weather and no ability to turn down heating/open windows etc. Group rooms especially are unbearably hot, with 29 degrees showing on wall thermometer today. We have therefore been unable to study in the rooms we had planned and booked due to the heat.
Thank you for raising your concerns. You will agree that this weekend's temperatures were unseasonably high. None the less our building management system was experiencing a few problems with the chillers.
Staff were keeping records of temperatures over the course of the weekend. Students were advised to keep doors open and keep hydrated. The problem was help desked and is being addressed.
I hope you found an alternative space to study
Thank you for raising your concerns. You will agree that this weekend's temperatures were unseasonably high. None the less our building management system was experiencing a few problems with the chillers.
Staff were keeping records of temperatures over the course of the weekend. Students were advised to keep doors open and keep hydrated. The problem was help desked and is being addressed.
I hope you found an alternative space to study
Sconul Access
I
have a SCONUL access (Band C). Could you please tell me if there is an online
index of the theses and dissertations of your university? Thanks for your tim
Thank you for your enquiry. Having
got authorisation to use the Sconul Access scheme you now need to apply to
University of Bedfordshire. All the details are on our website
Please note applications take 7 – 10
working days to process
Regarding our dissertation and theses
I advise you to follow the instructions on our web page
Sconul Access
I am current Doctorate
student studying at the University of East London.
I would like to work at
the Luton library, tomorrow (23.04.18), I have gained the SCONUL access,
however this will be my first time, please clarify what I will need to bring in
order to gain access?
I would also like to
know what the parking arrangements are like as I will be driving?
Thank you for your enquiry. Having got authorisation to use the scheme
you now need to apply to University of Bedfordshire. All the details are on our
website
Please note applications take 7 – 10 working days to process
Public car park are available in Luton town centre, there is no
on-Campus parking.
Tuesday, 17 April 2018
Luton Library Study Environment
The floor and the table are too dirty and untidy, which affects the mood of learning. Can you clean the slience room and other public place? please! Thank you.
Thank you for raising your concerns. The library has a cleaning programme to maintain the study environment and it has a code of conduct to guide customers as to what is regarded as acceptable behaviours.
Click on the code of conduct link on this webpage
https://lrweb.beds.ac.uk/libraryservices/using-the-library/sanctions
This joint respect should keep the library in excellent condition. Unfortunately there are a few customers who do not take these requirements seriously. There are sanctions in place where necessary
Thank you for raising your concerns. The library has a cleaning programme to maintain the study environment and it has a code of conduct to guide customers as to what is regarded as acceptable behaviours.
Click on the code of conduct link on this webpage
https://lrweb.beds.ac.uk/libraryservices/using-the-library/sanctions
This joint respect should keep the library in excellent condition. Unfortunately there are a few customers who do not take these requirements seriously. There are sanctions in place where necessary
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