Wednesday, 9 March 2016

Sconul Access

I was wondering if I could have SCONUL access to Kingston university and their books as I am based near them.

Thank you for your enquiry

Please follow the instructions on our web site to Register with Sconul Access. You need an authorising email. Then apply to Kingston (check their library website) and get a membership card with them
http://lrweb.beds.ac.uk/libraryservices/visiting/sconulaccess

Tuesday, 8 March 2016

UCMK: Study Skills

Hi I like to know if it is possible to have sessions of study skills in Milton Keynes campus as it is really essential for us. Thank you 

I am delighted to tell you that regular sessions are already being run by the Study Hub at UCMK.
There was one today Tue 8 March 10am Writing/Study Skills
https://breo.beds.ac.uk/webapps/login/?new_loc=%2Fwebapps%2Fblackboard%2Fcontent%2FlistContentEditable.jsp%3Fcontent_id%3D_2091298_1%26course_id%3D_12847623_1

May I draw your attention to our What's On calendar. This will indicate when sessions are being run so you can make yourself available to attend.
http://lrweb.beds.ac.uk/studyhub/whats-on

Monday, 7 March 2016

Reservations

... and I have reserved some books to help me write the essay to complete the course.
I have never studied at higher level before and am unsure how I find out if I have successfully "clicked and reserved" the books I selected. I presume that I have a university email account that may have this information but I do not know how to find or access this.

Thank you for your enquiry.

If you log onto your library account by pasting this link into your internet browser
log in with your University credentials then click submit

The details on your library account should come up

I have checked your account and you have three reserved items ready to pick up at Bedford:

Information on making a reservation is here
lrweb.beds.ac.uk/libraryservices/availableservices/reserve

Information on University accounts here
lrweb.beds.ac.uk/libraryservices/availableservices/regforserv

First stop help on Learning Resources services
lrweb.beds.ac.uk/faq

I hope that helps

Tuesday, 1 March 2016

Luton LRC comments

Far too warm in Library e.g. Floor 2
2. 'privacy booth' for the self-service issue machine
3. As always, helpful staff - thanks.

Thank you for taking the time to contact me.
The current LRC is really difficult to warm up and cool down as it cannot respond to the varying external temperatures effectively. We are hoping that this will not be the case in the new library. May I advise you to move to another part of the building to find a cooler or warmer spot when the temperature isn't right?
I have tested whether anyone can "read" passwords from the self service screen on level 1 and I have to say they can't so the need for a privacy screen is not apparent.
Thank you for your kind words about the staff team. We really appreciate you taking the time to let us know we're doing something right.  We look forward to serving you in the future

Company law resources

Thank you for buying more of the new edition of the Company Law books. Also thank you for putting most of the key text books for law on e-book like Equity & Trust by Archibold

We really appreciate you taking the time to let us know we're doing something right.  We look forward to serving you in the future

Wednesday, 17 February 2016

Referencing

From Twitter ... in the depths of Referencing unhappiness...



Do not despair
or email librarians@beds.ac.uk for help 

Tuesday, 16 February 2016

Luton - PCs logging out

My complaint is about this whole logging out of computers! It does not make sesne to me that I have to be logged out in the middle of my work!
This is ridiculous I'm final year student and extending time should be allowed!! And not allowed to log in stupid!

Thank you for bringing your concerns to my attention. I am sorry that you got logged out of the PC you were working on. There may be two reasons for this:
1) if you do not use the keyboard for ,ore than 15mins the PC will log off as it considers itself abandoned
or
2) if you are using a PC from the bookable area you will be asked to extend your "session" via a pop up reminder on screen and you will need to opt to extend your session. There is a brief session around midnight where this is not possible and it could be that you got caught up in that.

If you regularly save your work to your network space or a USB (NOT the desk top) you will not lose any work.
My best advice is to use PCs from the general PC areas so you don't get caught up in the booking software. if in doubt please ask staff at the customer service desk.