Thursday, 8 April 2021

Loan query

 You said

I borrowed the below book before Christmas and I returned it along with many others in January. Basically I need the book again so I found it, went to reserve it, but can't as its saying the book is still out on loan to me. I returned this book to the automatic returns point on the ground floor of the library building. Is it possible its still in the automatic returns waiting to be checked back in?. Is there any way you can find the book and check it back out to me and I will collect? I'd appreciate it. Many thanks.

We said

Further to your enquiry I have just asked for an on campus check the book is in the reservation room for you, along with two other holds.

Does that help?