Opening Hours

Hi, is the library open this week? 

 Thank you for your enquiry. Bedford and Luton Libraries are open 24/7. Aylesbury LRC and Milton Keynes Library are open until midday 22.12.17

All opening hours details are on our website

https://lrweb.beds.ac.uk/opening

Sconul Access

I am a student at the University of Bath. I am now home in Bedford for the Christmas period and am struggling to get much work done as all of the Bedfordshire libraries seem to only offer one hour free wifi and little seating area.

I was wondering if you allow visiting students into your library during the holiday period?

Thank you for your enquiry. The University of Bedfordshire Learning Resources welcomes visitors under the Sconul Access scheme. If you have Sconul Access authorisation and go through our application process then you are welcome to use the library. I have to advise you however that any applications received today or tomorrow will not be processed until week beginning 8 January. There is no other access route.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

I would advise you to process membership in case you want to use the library at Easter

Alumnus Membership

i have an alumini card , but i dont have acesses to the system , is there any service available for alumini to use the library system ,

i heard that there is guest pc available in LRC , but i even couldnt find it , can you please let me know .

and how can i have laptop for loan to use within the campus please let me know

 Thank you for your enquiry. Alumni do not have access to the University network or remote access to digital resources due to licencing agreements. This is not negotiable I am afraid. External customer may not borrow University laptops but you are welcome to bring in your own device

https://lrweb.beds.ac.uk/libraryservices/membership/external-users

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Please ask staff at the Customer Service desk about the kiosk PC for external customers.

Bedford Library - Level 2 Silent floor

I am a frequent visitor in the University of Bedford library in Bedford. Overall, I think it is an excellent and convenient place for me to study, and I enjoy my time being in the library most of the time.

However, there has been numerous occasions recently that people were talking loudly to each other or on the phone on the silent floor. I did not confront them, as I am not a member of the university and I think it’s not right for me to do so.

I know it’s nearly Christmas, and there aren't a lot of students in the library at the moment, but I do believe people should follow the library rules regardless how quiet or busy the library is.

All in all, I hope the library could do something to ensure there is minimum unnecessary noise disruption to everyone visits the library.

Thanks for bringing your concerns to my attention. Level 2 is Bedford's silent floor  and this environment should be maintained at all times. If it doesn't please go down to the ground floor Customer Service desk and report your concerns to the library staff or security who are on duty and they will assist.

Luton Library - Christmas opening hours

What are the opening times for Luton campus library over the Christmas holiday? The information on the website is very confusing.

Thank you for your enquiry. I am sorry that you found our web information confusing. Which bit caused the problem?

https://lrweb.beds.ac.uk/opening/ps-lrc

Luton Library is open 24/7 this has not changed

IT Suite is closed from midday 22.12.17 – 2.1.18

Security will be patrolling

Library Staff will be on duty up to 22.12.17 (midday) and back again 2.1.18

I hope that helps

Renewals

How do I renew my books on line please? 

Thank you for your enquiry. Our website is the first stop for self service information

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/self-issue/renewals

Luton Library staff praise

The lovely lady that helped me submit my assignment and print. I hope the whole staff in the library have a very merry Christmas and a happy new year

Thank you for your kind words. We are honoured to be a part of your academic journey. Hope you have a lovely Christmas break too.

Luton Library staff - praise

Am so happy and excited!!! I was nervous and anxious at first but she developed my confidence by taking me through the process

Thank you for your kind words. We are honoured to be a part of your academic journey

Alumnus Access

I am an Alumni at this university and I think its very important to have our accounts to access the computers. All students have paid enough for it and how would we all apply for jobs with now having a degree without a computer?

The University of Bedfordshire provides access to PCs and software to its current cohort of students only. Licencing agreements mean that this offer cannot be extended to external customers, visitors or alumni. It is not something the University is withholding.

Alumni have access to a kiosk PC which has no access to the University network - ask staff for details if you don't know where it is. Alumni may also bring in their own portable devices and use the guest WIFI

Suggestions

Need some vending machines in the library
Need a stationery shop near the library would be convenient

We tried vending machines in our previous location and they were not used very much. None the less we are giving this another try and vending machines should be in place by the end of January
Regarding your request for a stationers:The Mall has a Rymans, WH Smiths and the Works are just over the road. On Park Street there is Bayliss and Wright. All of these outlets sell a broad range of stationery. Newsagents also carry a limited range.

Luton Library - Vending

Need vending machines in the library
My girlfriend and my girlfriend's sister go out at 2am in order to purchase energy drinks which is very dangerous. Therefore a vending machine would be useful

We tried vending machines in our previous location and they were not used very much. None the less we are giving this another try and vending machines should be in place by the end of January

Luton Library - staff

I have experienced excellent service from the librarian ladies, very knowledgeable personal and extremely friendly. I think the facilities are amazing and I am really enjoying my learning experience. Thank you

Thank you for your kind words. We are honoured to be a part of your academic journey

Sconul Access

I am a current student at another university but living in Bedford - I was hoping to use the library just for the study space during my holidays, but wanted to confirm a couple of things - firstly is there WiFi access in the study space, and secondly are there sockets in order to charge my laptop? If so, I was wondering how I could go about using the library?

Thank you for your enquiry. There is no walk in access for members of the public. If you wish to become a member of the library or are eligible for Sconul Access membership you may apply and when your application is processed use the library after that.

First check with your University that you are eligible for Sconul Access If you can join start the process as advised. Then follow the instructions on our website.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Applications (on receipt) take 2 – 5 working days to process. As this is after authorisation from Sconul Access you may not have a membership card before Christmas.

If you are not eligible you may apply for membership and pay the appropriate fee.

Eduroam is available. If your institution does not support Eduroam you may request a guest wifi account. There are power points in designated spaces in the library.

Sconul Access

I have been accepted on to the SCONUL access scheme and wondered whether access to the UCMK campus library is included under the University of Bedfordshire umbrella. 

I am a previous student at UCMK and so know how useful the library there, so am hoping that  it is possible to study in the library.

Many thanks in advance for your help with this matter.

Thank you for your enquiry. The libraries at Aylesbury, Bedford and Luton are included in our Sconul Access offer as stated on our website. The Milton Keynes Library is not staffed and therefore not open to external customers.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Thanks

Luton Library - Room Bookings

How do I book a presentation room online?

Thank you for your enquiry. All the information you need is on our website

https://lrweb.beds.ac.uk/libraryservices/using-the-library/parksquare

Thanks

Sconul Access

I was just wondering if you could help me. I am a University of Surrey student, however I am returning to my hometown (Bedford) over Christmas and I was wondering whether it would be possible to access the Bedfordshire University library whilst I am there? 


Any help would be greatly appreciated!

Thanks for your enquiry. Please check with Surrey regarding your eligibility for Sconul Access. If you can join start the process as advised. Then follow the instructions on our website.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Applications (on receipt) take 2 – 5 working days to process. As this is after authorisation from Sconul Access you may not have a membership card before Christmas.

Microsoft

I would like to install Microsoft word on my laptop, as I am a student at Bedfordshire university.

I don’t have a university email, can you please help to get Microsoft windows installed.

Thank you,

As a registered student of the University of Bedfordshire you do have a University email address. I would strongly advise you to check it regularly for official communications from the University. It is

firstname. surname@study.beds.ac.uk

Please follow the instructions here

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/software2/microsoft-office

Thanks

Sconul Access

I am a Part time MA student, studying Theology at Durham University. I live in Luton and have applied for SCONUL access to the University of Bedfordshire Library.

Please could you let me know what I need to do next to formalise this?

Many thanks for all your help

Thank you for your enquiry. All the information you need is on our web site

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Thanks

Accessing the digital library

 I am now doing the academic  research on my assignment which the deadline on this Friday  1700hrs (Hong Kong Time).   I have just found out that my  elibrary account has been locked and I cannot go on!

 Could you please kindly  activate my account asap.  This is very urgent.

 I did not change my account ID and password,  however, it cannot login.

 And there are a few times I did experienced  before. With the correct password and ID and cannot log in  successfully.

 I am sorry that you have experienced some  problems logging onto the digital library. There is nothing  wrong with your library account. Did you get an email from  the University asking you to change your password? Did you  remember to do this? If you forgot to do this then your  account would get locked down.

 I have arranged for your password to be changed. 

 Please try this and get back to me if it  doesn't work. Once you have logged on please change your  password straight away. This is very important. Password  change instructions are on this webpage  https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/PCs

Milton Keynes Library - Business

I would like to request that more books are made available at the UCMK Library for UBBS courses. We have just been asked to read a specific book for one of our units and there are only 8 copies in the university, 2 of which are reference only which are at the Bedford and Luton campuses. There are only 6 of us on the unit at MK but with at least one book missing and 50+ students at Bedford going to need it after tomorrow there is likely to be a long reserve list. I myself reserved early and even though there was standard loan copies available I have been allocated a 7 day loan book. It would be nice if there was at least reference only books at UCMK. At present there seems to be a very small section of Business books. I am sure that getting this specific book before we submit our assignment in January but just in case the book in question is: Sustainability-Essentials for Business (Young & Dhanda, 2013).

Learning Resources is in the process of updating the MK business collection, we are spending a fair bit of money in that area. Please let your Academic Liaison Librarian know if you are having difficulty accessing other resources so she can see if we can get additional copies for MK.

https://lrweb.beds.ac.uk/studyhub@library/what-is-study-hub/study-hub-teams/academicliaison/Subjects

https://lrweb.beds.ac.uk/bus-studies