Tuesday 13 May 2014

Bedford - overnight library use

There is still far too much chatting on the 2nd floor this needs to be stamped out

The library is cold at night. Why do all the automatic windows open fully especially at night? Also noise from outside very audible and students can be very roudy

Thank you for bringing your concerns to my attention. First of all I would like to apologise for the inconvenience caused by these problems.

We take care to ensure that important matters such as this are properly managed and dealt with. It is most appropriate to speak to staff about this so they could do something about this on the spot. Overnight this would mean asking security for support.There is an expectation for students to choose their preferred study environment and abide by the requirements of that space. This is harder to monitor overnight as the building is patrolled by security. Any student caught breaking the Silence requirement is allowed one verbal warning after that Library sanctions come into effect. Student behaviour was a key theme at the Student Union conference November 2013. This is a university concern which is being looked at by staff, students themselves and the Student Union. Action is taken towards anyone who disregards the silence requirement.

The automatic window have been reported to our Facilities department and they will give attention to this issue

I cannot do anything about external noise. i appreciate open windows would exacerbate this but you could move to a different area of the library