Monday, 4 March 2013

Lost books

i have two books overdue in the library and i got a letter saying that my account had been suspended until i pay a fee of £40. i have had the books for quite a while now and am a little concerned that i might have to pay more money. could you tell me if this is true please? i would like to know where it is i'm meant to pay this money so i can get my library account activated again.


Your library record shows that you have had 2 items on loan for over a year.
 
Both items were issued 21.3.12 due back 4.4.12 you were sent 3 overdue notices - last one 11.5.12
 
You have been billed to replace these items - £40 - and your accounts will be blocked until you either return the books or you pay for their replacement.
 
If you cannot find the books at all please go to the Customer Service desk in the library to pay for the lost items and your accounts will be unblocked. If you can find them take them back and you will have a fine of £1 to pay and your accounts will be unblocked