Thursday, 21 December 2017

Opening Hours

Hi, is the library open this week? 

 Thank you for your enquiry. Bedford and Luton Libraries are open 24/7. Aylesbury LRC and Milton Keynes Library are open until midday 22.12.17

All opening hours details are on our website

https://lrweb.beds.ac.uk/opening

Sconul Access

I am a student at the University of Bath. I am now home in Bedford for the Christmas period and am struggling to get much work done as all of the Bedfordshire libraries seem to only offer one hour free wifi and little seating area.

I was wondering if you allow visiting students into your library during the holiday period?


Thank you for your enquiry. The University of Bedfordshire Learning Resources welcomes visitors under the Sconul Access scheme. If you have Sconul Access authorisation and go through our application process then you are welcome to use the library. I have to advise you however that any applications received today or tomorrow will not be processed until week beginning 8 January. There is no other access route.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories


I would advise you to process membership in case you want to use the library at Easter

Alumnus Membership

i have an alumini card , but i dont have acesses to the system , is there any service available for alumini to use the library system ,

i heard that there is guest pc available in LRC , but i even couldnt find it , can you please let me know .


and how can i have laptop for loan to use within the campus please let me know

 Thank you for your enquiry. Alumni do not have access to the University network or remote access to digital resources due to licencing agreements. This is not negotiable I am afraid. External customer may not borrow University laptops but you are welcome to bring in your own device


https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

Please ask staff at the Customer Service desk about the kiosk PC for external customers.

Wednesday, 20 December 2017

Bedford Library - Level 2 Silent floor

I am a frequent visitor in the University of Bedford library in Bedford. Overall, I think it is an excellent and convenient place for me to study, and I enjoy my time being in the library most of the time.

However, there has been numerous occasions recently that people were talking loudly to each other or on the phone on the silent floor. I did not confront them, as I am not a member of the university and I think it’s not right for me to do so.

I know it’s nearly Christmas, and there aren't a lot of students in the library at the moment, but I do believe people should follow the library rules regardless how quiet or busy the library is.

All in all, I hope the library could do something to ensure there is minimum unnecessary noise disruption to everyone visits the library.




Thanks for bringing your concerns to my attention. Level 2 is Bedford's silent floor  and this environment should be maintained at all times. If it doesn't please go down to the ground floor Customer Service desk and report your concerns to the library staff or security who are on duty and they will assist.

Tuesday, 19 December 2017

Luton Library - Christmas opening hours

What are the opening times for Luton campus library over the Christmas holiday? The information on the website is very confusing.


Thank you for your enquiry. I am sorry that you found our web information confusing. Which bit caused the problem?


Luton Library is open 24/7 this has not changed
IT Suite is closed from midday 22.12.17 – 2.1.18
Security will be patrolling
Library Staff will be on duty up to 22.12.17 (midday) and back again 2.1.18

I hope that helps

Friday, 15 December 2017

Renewals

How do I renew my books on line please? 

Thank you for your enquiry. Our website is the first stop for self service information


Thursday, 14 December 2017

Luton Library staff praise

The lovely lady that helped me submit my assignment and print. I hope the whole staff in the library have a very merry Christmas and a happy new year

Thank you for your kind words. We are honoured to be a part of your academic journey. Hope you have a lovely Christmas break too.