Stolen Printing

I would like to report that I been to the libirary on 16 Aug around 4 pm and i did print my two assessment which i have to sumbit and which i was doing it, actuaaly all my assessment  papers its graped after its been printed.

I am very sorry that you were inconvenienced on Friday. I have investigated what happened and can determine that:

you sent your assignments to print

as they started to print you left the machine

you returned half an hour later (maybe more) and your printing had disappeared

you reported it to staff who explained that if someone had used the printer after you they would have picked up your printing as well as their own in error. That person probably discarded your printing when they sorted through the print outs.

I can conclude that your printing was not maliciously stolen as you claim

I would advise you not to leave the printer while your work is printing out in the future.

Document Supply - article request

I am a research student at CRELLA/BMRI and would like to request journal through library service but after several attempts I got that your information is invalid. Please help.


I am sorry you have been experiencing problems. After reviewing the processes please be sure to include your username and password to authenticate your request.
Please check out the information in this section of LRWeb
http://lrweb.beds.ac.uk/libraryservices/docsupply

Sconul Vacation Scheme

I am an undergraduate currently studying at the University of Birmingham. I have been using Bedford town library to study in this holiday but find it a very hard environment to work in. Would it be possible for me to use the University of Bedford's library? I look forward to hearing from you.

Thank you for your enquiry. You may use Bedford Campus Library via the Sconul Vacation scheme. University of Bedfordshire accepts membership over the summer vacation for this scheme. It is reference use only

You will need to take your Birmingham ID card and a passport style photo to Bedford Campus Library Mon - Fri 8.30 - 17.00. Staff will make up an entry pass for you

http://lrweb.beds.ac.uk/libraryservices/exusers/free

If you wish to use Bedford Campus Library outside the summer vacation ie after Sept 30th you will need at apply for Sconul Access please ask your home institution about this

Renewal Problems

I'm unable to renew this book named managing and organisations. when I'm renewing this book it shows it is on hold. I can't return this book y because my exam is on 9th aug. so please issue this book.                Thanks      

Thank you for your enquiry I have checked your library account and the book "Managing and Organisations" isn't due back until 12.8.13. You will not be able to renew it until that date

You can check your library account at any time on-line here:

https://brum.beds.ac.uk/patroninfo

just log on with you usual University of Bedfordshire Registration Number and Password. You will see what you have on loan, whether you have any Reservations waiting for you to pick up and if you owe any fines. You can renew your books here too

http://lrweb.beds.ac.uk/libraryservices/availableservices/borrowing

                      

Alumnus use of Learning resources

I graduated from Bedfordshire university last year. At my graduation we were given a leaflet about Associate membership of the learning resources for £30 per year. Please could you tell me what this membership includes? E.g. would it allow me to access ebooks on dawsonera, or the online journals?

Thanks for your enquiry. University of Bedfordshire Alumni are eligible for free Reference access to Learning Resources (on application) or may have borrowing rights as an Associate member (on application) for a fee of £30 per year.

Details are here: http://lrweb.beds.ac.uk/libraryservices/exusers/categories

No External Customers - including Alumni - have remote access to any digital resources. There is limited access to some digital resources on campus, details here: http://lrweb.beds.ac.uk/libraryservices/exusers/walkindigitalresources

If you are interested in applying please read all the information pages in this section of LRWeb

http://lrweb.beds.ac.uk/libraryservices/exusers

and complete the application form http://lrweb.beds.ac.uk/__data/assets/pdf_file/0006/79431/12monthpass.pdf

submitting it with a passport styly photo and any fee. 

If you have any further questions please do not hesitate to contact me

NHS Library Use

I have been trying to log into Discover, but repeatedly get the error message of 403. Is this due to any library fines that I may have? Please can you advise as to how I may resolve this?

I look forward to hearing from you. 

I have been in contact with you about this. I wrote to you using your University email account last month

You have two books that are significantly overdue from the Comet Library. Your University of Bedfordshire library account will be blocked until these books are returned to the Comet in accordance with University's agreement with NHS Trust libraries.

http://lrweb.beds.ac.uk/libraryservices/availableservices/borrowing

This means that you will not be able to borrow renew or reserve any University of Bedfordshire books and you will not be able to use the digital library.

I have spoken to staff at the Comet library today and they have confirmed that you returned the overdue books 16.7.13. They should have notified me when you did this so I could lift the block on your account. Apologies for the time delay and any inconvenience caused. The block is now lifted

You can check your library account at any time on-line here:

https://brum.beds.ac.uk/patroninfo

just log on with you usual University of Bedfordshire Registration Number and Password. You will see what you have on loan and if you owe any fines.

http://lrweb.beds.ac.uk/libraryservices/availableservices/borrowing

Please remember to check your University email account regularly for University emails ie from Learning Resources, your course or University administration

http://lrweb.beds.ac.uk/libraryservices/availableservices/regforserv/e-mail

Thanks

Your staff members are excellent. Helpful, nice, with a smile. I haven't had any negative experience at LRC. I'm grateful that I've come across your wonderful helpful people.
It isn't only me; my classmates have consistently on more than one occasion commented positively on LRC staff. Keep it up. Thanks

Thank you for taking the time to show your appreciation. The Learning Resources team are delighted to have assisted you in your studies and congratulations on your success.