Laptop loans

 You said:

How do I receive a laptop for loan?

We said:

Thank you for your enquiry

Please write to Studentmoney@beds.ac.uk for an application to borrow a laptop

Children in the Library

 You said:

I need to visit the library over the weekend. I am on placement during the week so it's tricky for me to get there during the week. The only thing is, my husband is working so I would have my children. Would it be ok to bring them along too? I wouldn't be staying for long and I'd keep them under very, very close and constant supervision!

We said:

It is against University regulations to take under 18s into the library (unless they are on an organised tour) 

Bedford campus library has a sofa just inside the main entrance which you could sit on with your children and staff could help you retrieve books from around the library

Luton campus library ground floor is open for member of the public including children so you could work there (there are PCs and a printer too) with your children. If you need help retrieving books ask security to ring the Customer Service desk staff and you can chat to them

Digital Access

 You said:

I am unsure where to go for this enquiry, I am a year three student currently doing my dissertation in Law with Psychology and I would like to access a journal on JSTOR; https://doi.org/10.2307/1409832. 

However, it said to contact my library on how I can gain access to this particular journal.

We said:

I am sorry you are having issues with access. I have just tried the link and it works OK

Please can you re-try and if you still get a problem please screen shot the message you get and send it to me

Milton Keynes Library

 You said:

I was wondering whether I can use the Milton Keynes Campus Library for reference purposes. I have a SCONUL access approved email for Band R and I'm a full time undergraduate student. Thank you very much. 

We said:

Thank you for your email. University of Bedfordshire’s Sconul Access off er is for Bedford and Luton campuses only. 

Bedford Campus Library Q Block only - you may not go into any other University building

Luton Campus Library L Block only

• Access from ground floor Vicarage Street ONLY 

• You may not use the IT Suite (F Block)

• You may not go into any other University building

If you wish to use the Bedford or Luton campus library please apply online in the first instance

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories/

Visitor Membership

 You said:

Wondering if you can help? so I’m a student at Queen Mary University in London.

Luton being my local hometown, I was hoping and wondering if I can access the library on your campus as a student of a different university (I know some universities does) as travelling into london to access the library doesn’t make much sense for the daytime

We said:

Thank you for your email - please ask Queen Mary's about using the Sconul Access scheme. If you are eligible please apply once you have authorisation please check our website for how to apply to use University of Bedfordshire.

Our service offer to Visitors is on our website here:

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

Bedford - Bookable Rooms

 You said:

I see from the link you have attached that there is a group study room at Bedford, would it be possible to book this from 2pm to 2.30pm on Friday 18th March? I will be having a meeting with my academic tutor online and that is why I need to book a room.  In a different climate I am sure this would have been face to face meeting. I will be using the library for the whole day before this meeting as I am working on my PGCE research project. 

We said:

Please check with Bedford campus Library staff – they have access to the manual booking.

Sarah.duffy@beds.ac.uk and kathryn.gray@beds.ac.uk

Bedford Capus Library PCs working slow

 You said:

Today I have been sat in Bedford’s university library. The PCs that they have in the library are so old and slow! Considering I had drove all the way here to get some work done, I haven’t got a lot done due to the PCs being so slow! I spoke to a lovely lady who was on the front desk about this, she helped me with everything I needed and showed me lots of new things that I didn’t already know. Someone needs to invest in some new technology for this university! I can’t be relying on a person rather than a computer.

We said:

Thank you for your feedback on the PCs at Bedford campus library. I completely understand your frustration in having to log on to several PCs to achieve the work you planned to do. I am glad you were supported by staff on the day.

The PCs will be checked to see if anything can be done to improve performance and ensure they are connected to the print network. May I advise you that the PCs on level 3 were replaced last summer and are the newest machines in the building. You may wish to consider using those for the rest of this semester.

In addition I am happy to be able to tell you that the PCs on levels 1 & 2 and the ground floor in Bedford campus library will be replaced by 31.7.22