Microsoft

 Do you know if Microsoft office are permanent once downloaded from the website? Or they will expire once the student graduates?

Thank you for your enquiry. The information you need is on our website

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/software2/microsoft-office

Namely

Also note that Office will cease to work after a short 'grace' period if you leave the University.

Library Service query

Will you please be able to tell me how many grace periods students will get after the due date for library books have gone?and form what day will library fine apply? How much is a library fine per book per day?

Also, if there is a book that the university library (in all campuses) does not have, will students be able to request it to be bought by the university library, to be then available in the library itself? and if yes, to who do they make requests to?

I hope you will help with the queries.

Many thanks for your enquiry. All the information you need is on our web site.

Grace periods, follow this link and click on the Fines paragraph heading

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/self-issue

Once an item is due you get the grace period of 7 days for a standard loan and 3 days for a 7 day loan. If you renew an item then the grace period applies to the new due date.

Fines are applied from:

day 8 standard loans 50p per item

ay 4 7 day loans 75p per item.

Overnight loan have no grace period and the fine is applied as soon as the book is overdue £1

The fine is per book not per day.

If a final year or post graduate student needs a book that is not stocked in the University library they may use the Document Supply services

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply

If a first or second year student says they need an item from outside the library’s collection then they need to contact their academic liaison librarian as the library holds materials for every course taught at the University

https://lrweb.beds.ac.uk/studyhub@library/what-is-study-hub/study-hub-teams/ALLs/subjects

I hope this answers all your queries. If not please ring

01582 743488

during staffed hours or visit the on Campus customer service desk

 

Library Catalogue 30.6.18

I am trying to complete my assignment which is due in on Tuesday night but the whole library catalogue and discover is down. Someone has just screenshotted me that there are works going on today and tomorrow and it will be down? Which was posted on your twitter page 18 hours ago that's not enough notice. This is really not fair to people that have assignments due in next week. Especially as we all work part time :( Please can you sort this as I am getting really upset and stressed about this now. 

Thank you for your email. I am sorry you were having problems with the library catalogue. Please can you  tell me what message you got when accessing DISCOVER and the Library Catalogue this weekend.

Please can you send me the screen shot of the reported DISCOVER and Library Catalogue downtime Twitter message as there was no reported downtime this weekend. There were problems 23 – 25 June but not 30 June & 1 July.

Post graduate Document Supply request

I found the article below via a discover search, however I have been unable to access the full text. Would you please be able to help? If possible, I need it in PDF format. 

Thank you for your enquiry as a post graduate the University’s Document Supply is a self service activity.

You are entitled to use our Document Supply for free for up to 20 items,  service details here

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/document-supply-q-and-a

Pay particular attention to the Secure Electronic Delivery advice

University of Bedfordshire staff and students use BL on Demand to receive documents only. Please note any personal requests made directly using a BL on Demand account will be charged directly to the account holder and the University will not refund the charge.

Fill out the journal form here

https://library.beds.ac.uk/patroninfo~S20?/0/redirect=https://library.beds.ac.uk:443/illj

Get a BL On demand account here

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/sedplugin

Alumnus

I am an alumni of U o B Luton campus want to access Digital library, however it is showing that my account has been expired. Kindly inform me about possibility and the process of getting access to library for alumni of our Uni.

Many thanks for your enquiry. Details about our offer to Alumni are on LRWeb

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

The range of digital resources available on Campus via guest wifi and your own laptop are listed here

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/walkindigitalresources

If this is of interest to you please complete an application form and send it in with a passport style ID

Luton Library Lockers

We cannot use the lockers from ground floor of LRC. They don't work. Since the library was opened we cannot use the lockers We want to use the lockers.

When the library was being commissioned there were problems with our locker supplier. Its taken a long time but we're hoping these issues will be resolved over the summer and the lockers should be available for use in October.

Luton Library temperatures

 this is to let you know that myself and several other students have come to the library at Park Square to study today, and have found that all the study rooms and areas with thermometers are showing 27 degrees upwards.
We are unable to find any cool and ventilated areas to study in. Please could you look into this as the library is a fantastic resource to use but becoming unbearable in this hotter weather.

Thank you for airing your concerns I have alerted our Facilities team who will be looking into it.