The Library catalogue is not working, I've tried to access it several times on three different computers but it still wont load. Could you please try to solve this problem?
Oh dear. Thanks for raising your enquiry. I have tried to access the catalogue - with success! Please go to the Customer Service desk on the ground floor as staff in situ are best placed to help you. where are you sitting exactly?
Tuesday, 8 May 2018
Visitor Membership
Hope this email finds you well.
I am a student in King’s College London and I living in
Luton. I have a baby and I can not study at home.
I wonder to know if I can be able to study in Beds
University Library long hours or no. I am underlining that only wanted to have access to the
silent place not in books or computers.
Thanks for your enquiry.
Reference membership is £30 p.a. and
takes 7 – 10 working days to process an application. All details, including the
application form are on our website
You may study during our advertised opening hours and you may use the Silent study rooms
Filming at Luton Library
I left my home and my
18-month-old son today to come and study in the masonite floor as usual.Is
where I study efficiently, and I do not have any problem with standard noise.
Today, I have a significant assignment to submit, and I find out that a catwalk
photography show held in the library. My house today with my son would be
quieter than here honestly. I am writing you to complain because I have asked
the manager of the show how long it will take? And he answered me that should
not stay here and go to the 6th floor.Of course, I cannot do that I feel
comfortable on this floor, and I wish to stay here. I would appreciate if you
will not hold such shows in the library again.Library should be a place for
study and only. However, is not an appropriate view to see everywhere almost
naked women. They dressed for a party, and such a place like a library should
not tolerate this
Thank you
for raising your concerns in your live chat 28.4.18. The ground floor of the
Luton Library is not viewed as a standard part of the general library study
environment. Its a drop in space for the general public as well as the
University community with a lot of foot traffic, a cafe and general hub bub.
The mezzanine floor is an open study space and as it overlooks the ground floor
is not regarded as a quiet place to study.
Learning Resources and Service Excellence likes
to support all student activity and the University particularly encourages any
student filming anywhere on Campus (observing appropriate health and safety
precautions). The film crew asked for permission to film which was granted.
Filming does not take place very often and the library will continue to be used
as a venue for this.
I am concerned that you have not considered
using the other library floors to study as they are designed specifically for
any learning style. There is social learning spaces on the level 2 & 3
silent study spaces on levels 4, 5 & 6. In between there general work
spaces and level 1 is closest to staff help. Please can I encourage you to one
of the other floors. If you would like to specify why you don't feel
comfortable working on the 6th floor maybe we can find somewhere that would
suit you.
Printing Dissertation
I am a 3rd year student who has just finished my
dissertation, i booked into reprographics for Tuesday to get it printed and
bound before my Thursday deadline, however i was told by someone that i have to
print my dissertation elsewhere and that reprographics only bind them and do
not print.
I was wondering if we are allowed to print dissertations in
the library using our print credit or if we aren't because of the number
of pages that would be printed as i have to print 2 copies of it.
It would be greatly appreciated if you could let me know if
it is OK
Thank you for your enquiry. Have you spoken to Reprographics about
printing your dissertation? If you take it on a USB to Albert Road my
understanding is that they will print and then bind it for you (ask about
costs) . If that is not the case of course you can print in the library.
Remember to top up your print credit to accommodate this.
Reprographics
Ring: 01582 521421
Topping up Print Credit
I hope that helps
Visitor membership
I am a King's College London student and looking for a place to study for a several days whilst in Bedford over the next month. I do not require book loans, only access to Eduroam and the study spaces.
As I am an undergraduate student I cannot access The University of Bedfordshire libraries using SCONUL access. Is my only option to apply for visitors reference only use? If so how do I go about this as I am not sure from the information on the website.
Thank you for your help.
Thanks for your enquiry.
Reference membership is £30 p.a. and takes 7 – 10 working days to
process an application. All details, including the application form are on our
website
IT Disruption 7th May
Just wondering I am unable to login into BREO, is there anything that can be done?
Thank you for your enquiry. I am sorry but until 23.00
7.5.18 all ICT systems in the University were experiencing problems. Please try
again as the problems have now been resolved thanks
IT disruption May 7th
I am trying to use the ebooks from the library catalogue
but keep getting the following message:
ERROR:Credentials not valid
The attributes supplied to the SP were not sufficient to
create authorisation credentials.
I have been able to renew books, perform a search and see
the library catalogue but no access to ebooks. Can you help please as I have
deadline of Wednesday morning and need to finish my assignment?
Thank you for your enquiry. I am sorry but until 23.00
7.5.18 all ICT systems in the University were experiencing problems. Please try
again as the problems have been resolved
thanks
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