Digital Library

I cannot log onto the library website to gain access to online resources.

I have entered my number on my student card and my DOB in a variety of ways but still cannot log on.

Could you please advise me on how to gain access or look into my account.

I have checked your account and there's nothing wrong with it. There is only one way to input your username and password

username: ID number

password: (unless you have changed it ) Numerical entry two digits for each part no spaces or punctuation

daymonthyear

Please try again. if you still have a problem please ring 01234 793189 and someone will talk the issue through with you

Webprint - Bedford Library

I am bit confused about access to level 2 at Bedford Library. Will we be able to use Webprint and collect printing?

Yes - printers have been re-located around the library. Please ask library staff if you need help finding one

Fines

How do you pay fines at Bedford Campus Library

You can pay at the library Customer Service desk in person or alternatively, call 01234 793189 and use a debit/credit card to pay over the phone

External Customers

I am just wondering if you grant access to outsiders in order to use the learning centre for study purposes? I am also a student but from another university and currently living in Luton. 

Thanks for your enquiry. Your home University should be able to tell you if  is part of the Sconul Access scheme. Please talk to the library staff there.

If it is please check out these pages:

http://www.sconul.ac.uk/sconul-access

and

http://lrweb.beds.ac.uk/libraryservices/exusers

Thanks

Renewals

I am trying to renew a book online but when I click on the library catalogue it doesnt open the page where I can log in my details. Can you please renew the book in my account?

All the information is here:

http://lrweb.beds.ac.uk/libraryservices/availableservices/renewals

Please let me talk you through this so you can do it for yourself.

Log onto the catalogue

http://library.beds.ac.uk/

click on the blue tab called "Renewals sign in"

this takes you to this page

https://brum.beds.ac.uk/patroninfo

where you need to fill in your user name and password and click "Submit"

Follow on screen options and instructions to renew your books

Alumnus Membership

I would like to ask about UoB library membership options. I am a UoB graduate and I read on the website that there is a membership that costs £30 per annum and allows the holder to actually take some books home. Could you please let me know what the details are and where I should go in order to get it. I am looking forward to hearing from you.

Thank you for your enquiry. There is lots of information on our website LRWeb, to help you

http://lrweb.beds.ac.uk/libraryservices/exusers

As an Alumnus you are entitled to free Reference use or, a reduced fee of £30 for Associate use - details here:

http://lrweb.beds.ac.uk/libraryservices/exusers/categories

If you wish to proceed please read our Code of Practice:

http://lrweb.beds.ac.uk/libraryservices/availableservices/code-of-practice

and conditions of membership:

http://lrweb.beds.ac.uk/libraryservices/exusers/cond-of-memb

Complete an application form, print it off and sign it:

http://lrweb.beds.ac.uk/__data/assets/pdf_file/0006/79431/12monthpass.pdf

send it to me with a passport style photo and fee (if applicable). It will take 5 - 10 working days to process your application. We will contact you when your card is ready to collect and counter sign. Please let me know which Campus you would like to collect your card from.

if you have any question please get back to me

SPSS

My SPSS licence expired and I went through the online process to retrieve a new one, however none of the new codes will work.  Are you able to advise what is happening?  I need to be ableto use SPSS as soon as possible, my MSc dissertation is due on the 19th!

There is a temporary glitch with IBM as they are not issuing any more individual licenses at the moment

Users can still download the software from the normal site -  http://lrweb.beds.ac.uk/spss but there is no need to get a license code from the system, but use the code in the instructions below.

SPSS 19 Installation Instructions

1. On the Welcome Installation Wizard, select “Site licence”. Click

2. On the Licence Agreement, select accept. Click

3. On Readme Information, Click

4. On the "Customer Information" page, please enter:

User Name: Your full name

Organization: University of Bedfordshire

Serial number: Leave this box blank

5. On Help Language, select “Install Help in current Language”. Click

6. On Destination Folder (leave default settings), Click

7. Click on

_____________________________

License Authentication

You must be connected to the Internet to obtain a license

When the installation has finished, the Licence and Register wizard appears.

8. Un-tick “Register” box. Click

9. At Product Authorisation, select “Licence my product now”

10. Enter the 20 digit code, 7e535056c1a3b240d985 (Expires 31/12/2014)

11. Click

If this step fails, please check to make sure that you do NOT have a space before the code, or any other hidden characters at the end of the code

12. Click Click< Finish>

Hope this helps

Apologies for the inconvenience