Not only are there issues (I believe won't be fixed for another month!) in which we are no longer able to open and read online most journals (an issue I believe is unacceptable) I have wasted 2 hours of my valuable study time today attempting to access online e-books via VLE and I am unable to. The university promotes the importance to plan and timetable study time to ensure successful results. This I agree is extremely important, more so for those like myself who have equal study pressure as full-time students but have the responsibilities of working and family commitments to factor in to our timetables. Therefore when your key study resource is unavailable during the period you have scheduled for crucial studying it is not only infuriating as previously stated it is also extremely stressful.
Furthermore, if there is an ongoing issue it would be more than helpful to be informed about this.
Thank you for contacting LRSE with the problems you have been experiencing. I can
only apologise on behalf of our supplier. This problem began during the weekend
– login to VLE books was not working correctly and our students are getting
stuck in a login page loop.
The problem was reported on our Digital Library blog on MOnday and also featured in a Tweet which was displayed on the front page of LRWeb.
Details are on the blog
at https://bedsdigital.blogspot.com/2018/06/vle-books-problem.html
The supplier looked into it and it was fixed later on Monday please try again.
Do let us know if there are any more
problems
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