Friday, 13 February 2015

Bedford - Praise for staff

I would like to thank Kathryn Gray and the Educational Librarians for all their help recently in locating two books. The team did not give up in the search for an elusive book, that had appeared as 'on hold' on my ticket but had gone astray! They emailed me on a number of occasions to update me on what was happening. The team even very quickly managed to get an e-book, as one reservation was difficult to get hold of. Now everyone can access it! Thank you to the team for all the hard work! 

 want to thank you for the kind words you said about Kathryn and the Educational Librarians

 at Bedford Campus Library.
 Your thoughts are important to us, but we're especially pleased

 when the feedback is positive. 


We try hard to provide the best possible service to our customers and their satisfaction is our reward.  We are honoured to be part of your journey with the University of Bedfordshire
We really appreciate you taking the time to let us know we're doing something right.  We look forward to serving you in the future