Monday, 5 January 2015

Billed Status

I have been blocked access to books and journals.Please help me to solve this issue as I have a presentation assignment due

Thank you for your enquiry. I have checked your library account and yes it is blocked. To resolve this you need to either
Return two very overdue items
One taken out on: 15.10.14  due back on: 10.11.14 7 day loan. Sent 3 overdues (last one 15.12.14) book now in Billed Status
and the other taken out 12.10.14 due back 10.11.14 7 day loan Sent 3 overdues (last one 15.12.14) book now in Billed Status
Billed Items total £37.98 your library account is blocked ie no loans renewals or reservations and no access to the Digital Library
once the items are returned the bill will be reduced to a fine of £1.50

Or

Pay for the Billed items as they are lost or missing


I hope that helps